Responsible for the processing of a mortgage loan from origination to funding. Liaison between potential and active clients working directly with all parties within a lending transaction, including but not limited to underwriting, loan officer, escrow officer, client(s), insurance agencies and employers.

Bookkeeping/Cash-handling/Payroll Functions:Receipt, track campaign and miscellaneous income. Assist in Budget data entry into spreadsheet per year end.Bank deposit made daily.Complete payment transactions as well as daily close out of financial transactions. Audit employee time sheets and enter data into payroll software bi-weekly. General Office Functions: Clerical assignment (correspondence, program date entry, filing, copying, assembling, etc.) all completed within the work request stated time frame.Distribute the courier and mail content as soon as they are received.Enter program enrollment data with sense of urgency.Greet callers in a pleasant manner, direct callers to proper extension or provide accurate and true information on the inquiries they may have. Provide initial information on services or programs provided by the YMCA. Responsible for all ordering of supplies and maintaining volume of supplies made available to all office staff.HR Functions: Enter employee files into HR Software, ensure all employee information is up-to-date and entered correctly.Other duties as assigned by office manager.

Ensure customer satisfaction and operational excellence within the store by focusing on the following: Sales and Service; Leads associate engagement and implementation of financial plans to maintain KPI performance on a weekly basis. Meets Rewards and KPI goals by reinforcing behaviors that support the values of the company. Provides recognition and feedback to improve performance. Responds to customer feedback with a sense of urgency. Associate and Team Development; Assists with the recruitment, hiring and on-boarding of associates. Helps identify and provide associate training, product and trend information. Provides feedback to management on associate performance. Communicates associate goals and provides developmental opportunities, feedback and coaching to support the growth of the company. Seeks opportunities for personal performance growth and demonstrates interest in building leadership skills. Assists with daily associate relations issues and annual performance review process. Merchandising; Participates in and leads associates in merchandise placement, shipment processing and store recovery. Assists in the communication and execution of presentation standards that are consistent with brand image. Ensures store is compliant with established ”Brand Experience” standards. Performs other duties as assigned by the Store Manager. Operations; Ensures consistency in daily housekeeping. Ensures all inventory and pricing directives are implemented. Opens and closes store in rotation with management staff. Leads by example ensuring company policy and procedural compliance. Maintains Loss Prevention and Safety standards. Adheres to daily store cleaning, recovery and maintenance. Reviews communication materials (Footnotes, memos, e-mail, etc) and follows up accordingly. Uses monthly Ops Assessment to identify and correct operational deficiencies in the store. Other Duties; Performs other duties as assigned by the Store Manager or other supervisor.

Executes the customer service model while always putting the customer before any task. Performs the following functions: customer service, signing up new Rewards members, cashiering, store operations and merchandising. Complies with all policies and procedures associated with position.-Customer engagement and promoting the DSW Rewards program: Greets every customer in the store, reading customer cues to match service level to their expectations, explaining the rewards program and its benefits while ensuring Passionate, Friendly, Helpful and Real Service. -Lead Cashiering: Rings up customers while following cash handling policies and register procedures. Supports fellow cashiers with any questions or concerns they or the customers may have that do not need a manager present.-Store operations: Maintains a clean and organized store. Includes but is not limited to picking up trash in the aisles, returning shoes back where they belong according to store standards, cleaning the associate break room and restrooms, vacuuming the store, cleaning mirrors, cleaning the front walkway/stoop of the store, and any other housekeeping items deemed necessary. -Merchandising: Unloads merchandise from trucks, places merchandise on the sales floor per store standards, completes markdowns, maintains clearance area standards, fills accessories, organizes and maintains the stockroom.

Maintained store standards, Customer service, cashier, managed fitting rooms, processed rewards, greeting