Emily Esposito Email and Phone Number

Responsible for the systems and processes necessary to deliver a global network of suppliers to support BCG events. Engagement with internal customers, developing strategies, leading strategic sourcing initiatives, negotiating contracts, and managing strategic supplier relationships. Cross-collaboration with Global Procurement, Legal and Insurance teams to source, negotiate and implement master service agreements (MSA) and global contracts. Responsible for overseeing the on-boarding process for meeting-related suppliers within the category, ensuring proper documentation is obtained, training is provided, and key metrics are established to measure performance and output. Thought partner and subject matter expert, defining and implementing continuous improvement across meeting-related services.

In October 2021, my role and responsibilities shifted to manage and develop strategic supplier relationships within the Global Meetings & Events team.

Responsible for delivering a customer-centric approach to event management, providing strategic thought partnership and a consultative approach to guide and advise BCG planners throughout their event planning journey. I drive the adoption of meeting related services provided by BCG to include digital solutions and global hotel sourcing, as well as ensuring risk mitigation and compliance. A key component of my role is to facilitate hotel sourcing for all North America based BCG event planners.

The Whitley Hotel, formerly the Ritz Carlton Buckhead, was re-branded in 2017 with over 35,000sqft of event space and 507 guestrooms. TheWhitleyHotel.com• 2019 Q1: Recognized by leadership with the Leader of the Quarter Award• 2018 Winner's Circle Award, selling over $3.7M in total revenue• 2018 Q4: 116% to goal selling over $1M in total revenue• 2018 Q3: 151% to goal selling over $1.1M in total revenue• 2018 Q2: 153% to goal selling over $1.1M in total revenue• 2018 Q1: 100%+ to goal selling over $570K in total revenue• Create and implement SOPs as a member of the opening sales team• IT Systems Champion for the property conversion from Starwood to Marriott CRM systems• Promoted to Senior Sales Manager November 2018 (Group)• Territory: All accounts in the Southeast United States

Responsible for soliciting group business that enables the hotel to meet and/or exceed revenue goals. By leveraging my knowledge in Event Management, I offer clients a consultative and thorough site selection process that facilitates a seamless customer experience. My attention to detail ensures a smooth contract negotiation process with all details effectively communicated to operations teams. Building upon existing relationships as well as proactively developing new ones are crucial to my success. • 2017 Q2 YTD: 92% to goal totaling $1.4M+ revenue, exceeded New Business goal by 248%• 2017 Q1: 106% to goal, booking over $900K in rooms & F&B revenue• 2017 January Seller of the Month at 237% to goal booking $350K+ in revenue• 2016 Year End Production: 194% to goal, booking over $1.4M in total revenue• 2016 Q4: 167% to goal, booking over $750K in rooms and F&B revenue• 2016 Q3: 237% to goal, booking over $685K in rooms and F&B revenue• Markets: All corporate accounts out of the Midwest and all citywide conventions (3K peak+)• Key Account Management: The Coca-Cola Company, ConferenceDirect• Business Development tool property champion

Customer-centric project management role responsible for working hand in hand with clients, consulting them through all aspects of meeting planning, execution and follow up. Simultaneously manage budgets, deadlines, and schedules as well as facilitate effective communication, both internally and with clients. Required balancing client demands and strategic thinking to exceed customer expectations.MEETING & EVENT MANAGER 3/15-3/16• Planned and managed corporate meetings and events with budgets in excess of $500,000• Drove results by leading collaboratively and effectively communicating across all departments• Strategically and proactively resolved operational obstacles to exceed expectations• 2015: Contributed over $850K to the overall Event Management team goal of $3.5M• Earned 100% of 100 individual score on Meeting Planner Survey Index/Customer ExperienceEVENT MANAGEMENT COORDINATOR 05/14-03/15• Planned small meetings and events with budgets up to $50,000.• Increased revenue by up-selling clients additional functions and/or F&B options• Aug 2014-Feb 2015: Generated over $53,000 in f&b catering revenue• 2014: 92% of 100 score on the Meeting Planner Survey Index (exceeded 4.48 target)• Promoted after only 11 months to manage mid to large scale corporate meetings

Supported the Creative Director and coordinated logistics for his design projects. Assisted in contracting and executing a wide range of social, corporate and non-profit events. Collaborated in customizing every design concept to meet each client’s needs, often requiring extensive research to source specific design elements. Some travel outside of Atlanta was required to deliver exceptional experiences and service for our clients. EVENT COORDINATOR 9/13-4/14· Promoted to manage Event Coordination responsibilities after 6 months with the company· Led and managed all operational components to efficiently execute the assigned event· Managed and trained crew on pre-event and on-site logistics to exceed client expectations· Coordinated with all third party vendors to ensure a smooth event execution · Teamed up with the sales manager, operations team, and end client to govern all details· Managed and tracked all costs associated with the event to ensure target profitability goalSALES/DESIGN ASSISTANT 3/13-4/14· Directly assisted expedite the sales process via proposal writing, pricing, and vendor logistics· Increased internal communication concerning event details and clients through CRM practices· Leveraged sales funnel training and interpersonal skills to help develop business· Facilitated superior relationships with vendors and assist in ordering for events· Organized and assisted in event coordination pre-event logistics, planning and communicating· Provided on-site logistical assistance to crew and vendors to efficiently execute events· Managed dual responsibilities as Sales Assistant and Event Coordinator on select events

· Led the development, promotion, and execution of the 2012 Career Fair· Increased revenues by 22% through recruiting additional corporate participants· Improved business practices through spreadsheets, surveys, and regular updates· Created the template and set the standard for future career fairs· Maintained and implemented superior customer service to all touched

· Integrated a CRM system to help management oversee brokers· Created and executed surveys to enhance prospecting and relationship building· Developed potential clients through conducting research via Lexis Nexis, Costar, etc.

· Trained on B2B sales, marketing, and cold calling· Leveraged sales funnel training in developing new business· Met quota of 3 appointments per week and effectively pitched potential clients