Esraa Diab Email and Phone Number

Content Creation: Develop and produce engaging and visually appealing content for various platforms, including social media, websites, blogs, and newsletters.Visual Design: Create visually striking graphics, illustrations, and images that align with brand aesthetics and effectively communicate key messages.Brand Identity: Maintain consistency in visual elements, such as colors, typography, and imagery, to ensure a strong and recognizable brand identity across all marketing materials.Social Media Management: Plan, create, and schedule social media posts, including writing compelling captions and selecting appropriate visuals to optimize engagement.Photography and Videography: Capture high-quality photos and videos that showcase products, events, or brand stories, including editing and retouching images to enhance visual appeal.Trend Awareness: Stay updated with design trends, social media trends, and industry best practices to ensure content remains fresh, relevant, and appealing to the target audience.Collaboration and Communication: Work closely with marketing, branding, and creative teams to brainstorm ideas, develop content strategies, and maintain consistent brand messaging.Project Management: Manage multiple projects simultaneously, ensuring deadlines are met while maintaining the brand's high-quality standards. Additionally, adeptly communicate project progress with stakeholders.Software Proficiency: Utilize design software, including Canva, to create and edit visual assets with precision and efficiency.

Develop and execute a cohesive TikTok content strategy aligned with the brand's goals, creating visually appealing fashion-related videos to drive engagement and increase brand awareness.Stay updated with the latest TikTok trends and effectively incorporate them into original and compelling content, ensuring the brand remains relevant and resonates with the target audience.Ensure TikTok content accurately reflects the brand's image, values, and aesthetic, maintaining consistency in tone, style, and messaging to strengthen brand recognition among users.Utilize video editing skills to produce engaging and visually appealing reels to tell compelling stories in a short format and capture the attention of viewers within the limited time frame of reels.

Owner of @itsdailycomfort on Instagram.Managing and curating my own blog on Instagram and TikTok, including developing a content strategy, creating engaging content, and growing audience.Collaborating with fashion brands to create sponsored content that aligns with their brand messaging and target audience.Developing and executing successful influencer marketing campaigns, including managing relationships with brand partners, negotiating contracts, and ensuring that all deliverables are met on time and to the brand's satisfaction.Showcasing my own personal style and aesthetic on my Instagram account and reels, and using this as a way to build my personal brand and attract new followers and brand partnerships.Developing and executing styling concepts for fashion shoots and other marketing materials, including selecting clothing and accessories.Planning, shooting, and editing video content for reels, ensuring high-quality visuals and engaging storytelling.Staying up-to-date with the latest trends in fashion, social media, and influencer marketing, and using these insights to inform my own content creation and strategy as well as collaborations with brands.

Develop shipper cadence to ensure we are building a healthy partnership that allows growth and continuance.Create Loads according to shipper email requests coordinating with account managers, finance team, and ground ops so loads can be easily assigned and shipped in the equested time.Implement new initiatives to improve the carrier performance.Communicate with stakeholder management of all projects to see things through, aiming to boost carrier engagement, app adoption and carrier efficiency to achieve performance targets.Provide coordination support to the CX (Customer Experience) team in the delivery of a broad range of initiatives.Developing and maintaining relationships with key clients.Collaborating with partners and stakeholders, such as shipping lines, trucking companies, and customs authorities.Collaborating with other departments within the company to ensure timely delivery of products or services to customers

Urgent first res-ponder, work effectively through the most critical incidents in customer service such as (Life threatening complaints, severe hospitalized accidents, weapon sided robberies, sexual assaults, etc).Part of my job was accepting the inbound requests and also prepared a detailed investigation to take actions with the offender.• Working closely with safety, insurance & legal team to coordinate and facilitate case resolution according to support logic for high severity incidents while balancing the customer service, communications, expectations and demands.Managing high volume of queue with 1 hour SLA.

Incidents response team [IRT]. Working on critical incidents in customer service such as (Accidents with minor injuries, robberies, sexual misconducts, etc).Managing high volume of queue with 6 hours SLA.

Planning lessons and activities to meet the needs of learners from diverse cultural backgrounds and varying proficiency levelsPreparing and delivering engaging and interactive lessons that incorporate a variety of teaching methods and resources such as textbooks, multimedia tools, and gamesAssessing/evaluating student progress and providing constructive feedback to help students improve their language skillsCreating a positive and inclusive classroom environment that encourages participation and supports language developmentProviding individualized attention and assistance to students who need extra help with language acquisitionCollaborating with other instructors and staff to develop and implement effective curriculum and programmingKeeping accurate records of student attendance, grades, and progress and providing regular reports to management.