Estefany Becerril Email & Phone Number

Santa Clara, Ca, Us

My goal is to assist customers in adopting the products they have purchased and achieving their desired business outcomes. We offer a range of service offerings to help accelerate platform adoption and ensure the success of our customers. As a member of the regional sales team, I work with account teams and customers to ensure successful adoption and implementation. I collaborate with both "inside" and "outside" (Digital, Field, and Partner) sales team members to develop and execute training and sales opportunities for success and adoption services in a specific territory.I create and manage pipeline opportunities aligned with service quotas, and generate new opportunities for Impact, Adoption Services, and Training for customers. I actively participate in district activities.I manage sales and maintain relationships with key contacts in Commercial Accounts. I work with the support team to develop packaging strategies and propose services to improve our offerings. I use the Value-based Selling Methodology to ensure full adoption and implementation of ServiceNow products for impactful results in adoption services.

Santa Clara, Ca, Us

Atlanta, Ga, Us

SingleOps is modernizing the mobile service business.Our cloud software product integrates sales, the back office, and your field workforce all in one platform. From leads and estimates, to scheduling and work orders, to invoicing and reporting - we remove the paperwork and the headache from running a mobile service business. Our product is designed specifically for landscaping, tree care, home services, and rentals businesses. Check out our website for more info and case studies on a few of the 1000+ mobile service professionals who use SingleOps

West Hollywood, California, Us

Managed accounts for home professionals in the United States and Canada; Maintained regular contact with key decision makers to analyze business goals and develop marketing plans accordinglyServed as company rep contacting clients on a weekly basis, reviewed product offerings, identified areas of opportunity, worked with managers to develop sales agreements, and provided quick and accurate issue resolutionServed as a point of contact for all customer service inquiries, addressed issues related to quality, exposure, and software features, partnered with the IT team to identify back-end problems, and ensure quick and accurate resolution.

El Cajon, California, Us

Managed marketing strategy and campaign development related to Latinx concerts, trade shows, promotions, ads, sponsorships, and community events, oversaw market research, and secured partnerships with related community and business stakeholders; efforts reduced marketing costs 40% while improving ROI.Cultivated and developed relationships with key community leaders, including Hispanic, San Ysidro, and Chula Vista Chambers of Commerce, Mana De San Diego, and the Latino Film Festival; leveraged new relationships to increase casino, banquet, and room sales, secured events including the Hispanic Chamber of Commerce Gala, and drove cross-functional opportunities.Officially recognized by multiple community partners, including being named Partner of the Year by the Hispanic Chamber of Commerce and Outstanding Community Partner by Mana De San Diego.Led community outreach and engagement for large casino; served as representative for Hispanic community programs, led outreach and engagement with community and corporate partners, guided communications with partners, and promoted programs internally to employees to garner additional supportManaged social analytics including reposts, comments, click through rates, and leads to optimize effort and spend throughout marketing campaign lifecycle; updated campaigns according to social media analytics to improve overall engagement.

Santa Clara, Ca, Us

Oversaw sales actions for national IT service firm; managed sales operations for SMB partners, designed and executed strategic marketing initiatives, directed marketing research and metrics analysis, and created and developed communications to target client IT leadership.Led full cycle selling, performed field research to identify ideal customers, established relationships with key decision makers, developed understanding of business needs, and worked with technical teams to develop effective solutions and proposals.

San Francisco, Ca, Us

Led community engagement for newly launched Baja, MX region; oversaw outreach to local businesses, community leaders, and consumers, directed digital marketing campaigns, and planned and executed promotional event and trade show logistics.Secured meeting preparations including: venue selection, food orders, meeting needs and agenda preparation.

San Francisco, Ca, Us

- Helped develop, organize and execute marketing events (parties, happy hours) and guerrilla marketing programs (festivals, street ambushes, etc).- Co-managed Instagram profile.- Kept Yelp clean with on-site projects- Online community building

Responsible for marketing campaigns targeted to our specific audience Licensed the company with universities across the United States Was in charge of following up with current customers to take their orders and provide them with any assistance necessary Worked with different manufacturing companies to ensure the best quality and price Observed marketing trends in order to determine the accurate price for the product Staged photoshoots that would accurately represent the brand

Website design and upkeep, basic field research, editing and maintaining the events calendar, participated in the creation and organization of marketing events and strategies, translated official documents (English to Spanish), registered database into the company’s system. Created, arranged and designed advertisement in both traditional media (flyers, brochures, etc.) and new media (video commercials, social network sites).