Estefany Ramos-Villalobos
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Estefany Ramos-Villalobos Email & Phone Number

Academic Counselor at Austin Achieve Public Schools
Location: Austin, Texas, United States 10 work roles 2 schools
1 work email found @apple.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email e****@apple.com
LinkedIn Profile matched
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Current company
Austin Achieve Public Schools
Role
Academic Counselor
Location
Austin, Texas, United States
Company size
240 employees

Who is Estefany Ramos-Villalobos? Overview

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Quick answer

Estefany Ramos-Villalobos is listed as Academic Counselor at Austin Achieve Public Schools, a with 240 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at apple.com and a matched LinkedIn profile for Estefany Ramos-Villalobos.

Estefany Ramos-Villalobos previously worked as Quality Manager at Apple and Contact Center Manager at Apple. Estefany Ramos-Villalobos holds Bachelor’S Degree, Business Administration from Devry University.

Company email context

Email format at Austin Achieve Public Schools

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*@apple.com
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AeroLeads found 1 current-domain work email signal for Estefany Ramos-Villalobos. Compare company email patterns before reaching out.

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Profile bio

About Estefany Ramos-Villalobos

Team Manager with 9 years of Contact Center experience in various roles. Proficient in managing a quality team, process enhancements, and change management.

Listed skills include Fast Learner, Leadership, Team Building, Powerpoint, and 27 others.

Current workplace

Estefany Ramos-Villalobos's current company

Company context helps verify the profile and gives searchers a useful next step.

Austin Achieve Public Schools
Austin Achieve Public Schools
Academic Counselor
Austin, TX, US
Website
austinachieve.org
Employees
240
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Company profile
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10 roles

Estefany Ramos-Villalobos work experience

A career timeline built from the work history available for this profile.

Role listed

Apple

Austin, Tx, Us

Quality Manager

Apple

Cupertino, California, Us

Led improvements and development of New Employee Training for Advisors, Specialists, and ManagersLed moderators for web-based issue reporting system used to track, vote, and monitor ongoing issues causing unexpected escalation volume, delays in case handling, and other issues impacting customer satisfaction. Used partners throughout various departments to solve issuesDelivered process enhancements aligned with tool updates to FedEx Ship Manager and other internal delivery, shipping, and refunds tools. Additionally, managed the transition of Service Refund Program handling, Service Shipping Investigations, and Gift Card appeasementsSupported track planning, content development, and communications for projects focused on reducing outbound interaction volume, and understanding and improving complaints handling for customers, also reducing inbound volume, reducing time to resolution for Repair Center escalations and Service Shipping Claims

Dec 2019 - Dec 2022

Contact Center Manager

Apple

Cupertino, California, Us

Collaborated cross-regionally with Managers to maintain the tools and resourcesPartnered with several support teams and PM’s to complete process and tool improvements to escalation drivers, improve documentation, and reduce time to resolution

Sep 2018 - Dec 2019

Quality Evaluator

Apple

Cupertino, California, Us

Facilitated discussions with Advisors to discuss escalation trends and provided guidance on handling customer interactionsDelivered coaching on time management, multi-tasking, organizing, and prioritizing tasksCreated departmental procedures, training resources, and process improvements, and established a suite of new web-based learning spaces for the Customer Relations organization

Jul 2017 - Sep 2018

Digital Legacy Advisor

Apple

Cupertino, California, Us

Assisted customers through the process of deleting or gaining access to a deceased accountholder’s Apple IDCreated departmental procedures, training resources, and process improvements and established a new data management system

Sep 2015 - Jul 2017

Customer Relations Advisor

Apple

Cupertino, California, Us

Provided high-quality services for customers by responding to their inquiries and concerns and resolving complaints regarding goods and services

Dec 2014 - Sep 2015

Call Center Representative

Houston Federal Credit Union

Sugar Land, Tx, Us

Provided members with information and direction regarding their accounts, requests, and explained services and products when neededMaintained members' account information on the CRM systemInteracted with customers and individuals to demonstrate care, build relationships, and complete requested transactions

Apr 2014 - Nov 2014

Bank Teller

Prosperity Bank

Performed numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, and processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer serviceIdentified information and services to meet customers' financial needs

Nov 2012 - Apr 2014

Bank Teller

Wells Fargo

San Francisco, California, Us

Supported customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankersPerformed routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

Aug 2011 - Nov 2012
Team & coworkers

Colleagues at Austin Achieve Public Schools

Other employees you can reach at austinachieve.org. View company contacts for 240 employees →

LS Lauren Sekel Lauren Sekel Colleague at Austin Achieve Public SchoolsAustin, Texas, United States View → EK Eli Karren Eli Karren Colleague at Austin Achieve Public SchoolsAustin, Texas, United States View → HN Holly North Holly North Colleague at Austin Achieve Public SchoolsAustin, Texas, United States View → MM M.A. Melissa Coronado M.A. Melissa Coronado Colleague at Austin Achieve Public SchoolsLiberty Hill, Texas, United States View → JD Joseph Dimaio Joseph Dimaio Colleague at Austin Achieve Public SchoolsAustin, Texas, United States View → AH Angela Hobbs, Lmsw Angela Hobbs, Lmsw Colleague at Austin Achieve Public SchoolsAustin, Texas, United States View → JB Jonathan Banks Jonathan Banks Colleague at Austin Achieve Public SchoolsAustin, Texas, United States View → CP Candice Pilkinton Candice Pilkinton Colleague at Austin Achieve Public SchoolsAustin, Texas, United States View → EF Erica Foster Erica Foster Colleague at Austin Achieve Public SchoolsAustin, Texas, United States View → PH Paul Hanna Paul Hanna Colleague at Austin Achieve Public SchoolsAustin, Texas, United States View →
2 education records

Estefany Ramos-Villalobos education

Bachelor’S Degree, Business Administration

Devry University

High School Diploma

Alief Hastings High School
FAQ

Frequently asked questions about Estefany Ramos-Villalobos

Quick answers generated from the profile data available on this page.

What company does Estefany Ramos-Villalobos work for?

Estefany Ramos-Villalobos works for Austin Achieve Public Schools.

What is Estefany Ramos-Villalobos's role at Austin Achieve Public Schools?

Estefany Ramos-Villalobos is listed as Academic Counselor at Austin Achieve Public Schools.

What is Estefany Ramos-Villalobos's email address?

AeroLeads has found 1 work email signal at @apple.com for Estefany Ramos-Villalobos at Austin Achieve Public Schools.

Where is Estefany Ramos-Villalobos based?

Estefany Ramos-Villalobos is based in Austin, Texas, United States while working with Austin Achieve Public Schools.

What companies has Estefany Ramos-Villalobos worked for?

Estefany Ramos-Villalobos has worked for Austin Achieve Public Schools, Apple, Houston Federal Credit Union, Prosperity Bank, and Wells Fargo.

Who are Estefany Ramos-Villalobos's colleagues at Austin Achieve Public Schools?

Estefany Ramos-Villalobos's colleagues at Austin Achieve Public Schools include Lauren Sekel, Eli Karren, Holly North, M.A. Melissa Coronado, and Joseph Dimaio.

How can I contact Estefany Ramos-Villalobos?

You can use AeroLeads to view verified contact signals for Estefany Ramos-Villalobos at Austin Achieve Public Schools, including work email, phone, and LinkedIn data when available.

What schools did Estefany Ramos-Villalobos attend?

Estefany Ramos-Villalobos holds Bachelor’S Degree, Business Administration from Devry University.

What skills is Estefany Ramos-Villalobos known for?

Estefany Ramos-Villalobos is listed with skills including Fast Learner, Leadership, Team Building, Powerpoint, Banking, Public Speaking, Time Efficient, and Punctuation.

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