Ester Dykhorst Email & Phone Number

Wellington, NZ

Wellington, New Zealand

Wellington, Wellington Region, New Zealand

B2B account manager for technology in electronic security and communications.

New Zealand

Achilles International New Zealand, through its local Chapters, provides the support network of volunteers and community to empower Kiwis with disabilities to belong, participate, train, compete and succeed, locally and on the global stage.As a board member for Achilles, I work with the board to support our strategic goals for our organisation in New.

Auckland, New Zealand

• Supporting the People & Culture team at Sysdoc Group.
• Part of Senior Leadership Team supporting strategy and operationalizing key initiatives.
• Strategic HR, identifying roles required for client commitments through forecasting and systems, understanding role requirements and people’s areas of expertise
• End to end Support of employee life cycle including recruitment, onboarding, L&D, remuneration and performance support, Employment Relations processes, contract negotiations, employee recognition and off boarding.
• Identifying gaps in processes for People & Culture, ensuring sound practice complying with legal framework.
• Focus on well-being, employee engagement and ongoing sustainability of the business

Auckland, New Zealand

• Part of the Executive Leadership providing support across non-financial head office support functions at a strategic and tactical level, allowing for the operationalizing of strategic initiatives. Establishing.
• Procurement and implementation of systems including HR and Payroll, MS365 and Cloud based phone system improving employee experience and ways of working
• Developing HR strategy to align with key company objectives including recruitment, learning, development, recognition, staff engagement, resourcing, well-being, employer brand and employee value proposition ensuring a.
• Identified key analytics for measuring employee satisfaction, turnover, tenure and internal vs external staff in senior positions, demonstrating successful succession planning, gap analysis and development of team.
• Staff wellbeing initiatives identified and implemented including EAP supporting employees and their families and Medical Insurance
• Increased employer brand awareness achieved through external awards and social media

Auckland, New Zealand

• This role was my introduction to Human Resources, I undertook the HR Foundations course through Human Resources New Zealand. The HR function had been established in 2011 to centralise Human Resources support so had.
• Generalist HR support across the employee lifecycle including recruitment, shortlists, interviewing candidates, verbal references, drafting IEAs
• Establishing Company policy to support local regional recruitment empowering local branches to own selection of candidates
• Understanding Employment Legislation to better support the business legal obligations
• Supporting employee relations through performance and disciplinary matters
• Reviewing Performance appraisal process, making more relevant for different roles to make it more relevant for employees to understand and managers to have transparent discussions

Auckland, New Zealand

• Advanced Security is an electronic security systems integrator specialising in CCTV, Access Control and Intruder Detection Systems in the Government and Corporate Sector. Operating 16 offices across New Zealand, making.
• Implementing ISO certification to 18001, 14001 and 9001 standards
• Facilitating change from paper-based ISO system to a cloud-based system
• Managing ACC WPSM audit
• Oversight of Health and Safety requirements to 2015 standards

Auckland, New Zealand

• Key responsibilities
• Managing customer support to ensure resolution of service faults
• Scheduling service team to ensure effective responses to customer requirements
• Processing debtor and creditor invoices
• Managing credit control
• Drafting quotes for planned preventative maintenance

Auckland, New Zealand

• Key responsibilities
• Building relationships with internal and external stakeholders
• Building new customer channels through site visits
• Meeting customer temp nursing and caregiving requirements through scheduling rostered shifts
• Coordinating staff for customer requirements
• Planning and organising of requirements for long term and short-term last-minute needs

Master'S Degree, Change And Organisational Resilience

Bachelor'S Degree, Business