Esther Franklin Email & Phone Number

Provided high-level administrative support to the Chief Executive Officer and the Director of Operations.Acted as a liaison between the executive and various departments, ensuring clear communication and timely follow-ups on projects and tasks.Planned and managed the editorial calendar, ensuring timely production and distribution of content that supports PR campaigns and corporate initiatives.Corresponded with clients to achieve objectives, while overseeing the production and completion of over 5000 articles and 200 campaigns.Prepared presentations, reports, and meeting materials, often anticipating the executive's needs to ensure seamless operations.Negotiated contracts with vendors, media outlets, and freelance writers to secure favorable terms.Supported HR functions, including recruitment assistance, onboarding, and employee record management.

Supervised daily operations of the store, ensuring efficient workflow, customer satisfaction, and adherence to company policies.Managed a team of 5 employees, delegating tasks, providing training, and conducting performance evaluations to maintain store standards.Handled inventory management, ensured proper stock levels, and processed shipments to optimize product availability.Oversaw financial operations, including cash handling, deposits, and reporting, ensuring accuracy and accountability.Addressed customer inquiries and resolved complaints to ensure positive store experiences.

Provided comprehensive administrative support, including scheduling appointments, managing office communications, and maintaining organizational databases.Processed and organized incoming documentation and correspondence, ensuring prompt action and response.Handled customer inquiries and ensured smooth communication between departments, fostering an efficient and cooperative work environment.Created a friendly and receptive office environment developing 15+ regulars on shift