Esther K. Email & Phone Number

I am a seasoned banker, accountant, and customer service officer with over 9 years of experience in customer-facing environments. I'm deeply passionate about solving customer problems and providing exceptional customer service. For me, every encounter with a customer is an opportunity to mesmerize them and create a memorable experience. I've built a track record of consistently exceeding customer expectations. I've also worked as a credit officer and cashier. I have high integrity and embody leadership,teamwork and good communication skills in all work environments.My achievements include:-Participating in a successful system changeover from Sacco plus to Bankers Realm, then to Dynamic Navision.- Conducting successful Sacco membership, onboarding & retention which increased productivity. - Being part of the Operations policy review, enhancement & implementation. -Successfully inducting & training new staff members. -For 1 year, I acted as the head of operations department and enhanced the teamwork spirit.-Perfecting the preparation of management reports.-Pioneering the rollout of one-stop shop & working at home during the COVID-19 season.

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  Banker

  Kingdom Sacco Ltd

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  Daystar University

  Accounting