Esther Mburu Email and Phone Number

Duties & Responsibilities•Strategic planning for Quality assurance department in terms of short term and long term objectives.•Implementation, adherence and sustenance of Quality management systems as well as Food safety management system within KBL site.•To lead the Quality assurance team to deliver operational excellence in meeting the sites Quality targets, providing customer satisfaction and implementing quality improvement agenda across the site.•Day to Day running of the… Show more Duties & Responsibilities•Strategic planning for Quality assurance department in terms of short term and long term objectives.•Implementation, adherence and sustenance of Quality management systems as well as Food safety management system within KBL site.•To lead the Quality assurance team to deliver operational excellence in meeting the sites Quality targets, providing customer satisfaction and implementing quality improvement agenda across the site.•Day to Day running of the Quality assurance department within approved Budgets for the financial year.•Capability development for my team through coaching, on the job trainings and targeted leadership programs. Show less

-Day to Day administration of Laboratory, inventory and supplies control within approvedbudgets. Drive ZERO harm culture within the Quality team by reviewing and updating Risk registers for the Labs,identify new risks and carry out risk assessments. Provide analytically and organoleptically compliant products to the company’s valued customersin order to protect brand image and equity. Own and drive Quality improvement plans in the labs in conjunction with manufacturing… Show more -Day to Day administration of Laboratory, inventory and supplies control within approvedbudgets. Drive ZERO harm culture within the Quality team by reviewing and updating Risk registers for the Labs,identify new risks and carry out risk assessments. Provide analytically and organoleptically compliant products to the company’s valued customersin order to protect brand image and equity. Own and drive Quality improvement plans in the labs in conjunction with manufacturing excellence team. To leverage the team strengths in providing timely, accurate and reliable In process and finishedproduct measurements that enables the site to produce quality products at each stage and deliveroptimum customer satisfaction. To support the Quality Manager in delivery of site Quality Agenda through Gap analysis andaction planning. Support implementation, maintenance and adherence to Quality Management Systems (IMS <O) within EABL-Supply. Show less

• Championing of safety practices and behaviors within the team to achieve Zero Harm.• To provide timely, reliable analytical results to user departments within EABL supply to guide Process control and improvement.• To set quality performance targets and KPIs at the start of every financial year.• Tracking of quality performance against targets and set KPIs on a daily basis.• To lead the Quality teams to deliver operational excellence in meeting the sites Quality targets… Show more • Championing of safety practices and behaviors within the team to achieve Zero Harm.• To provide timely, reliable analytical results to user departments within EABL supply to guide Process control and improvement.• To set quality performance targets and KPIs at the start of every financial year.• Tracking of quality performance against targets and set KPIs on a daily basis.• To lead the Quality teams to deliver operational excellence in meeting the sites Quality targets, providing customer satisfaction always and implementing quality improvement agendas.• Support implementation, maintenance and adherence to Quality Management Systems (IMS <O) within EABL-Supply.• Responsible for production and the release of in spec final product to the market and advice on the appropriate isolation, handling and disposition of non-conforming product (in process or finished product).• To provide comprehensive technical support in QA and, where appropriate, to Production team members.• Quality control and assurance activities in UDV plant for raw materials, in process and finished product. Show less

• Handling Customer /Consumer complaints from receiving to closure of complaint.• Representing the company on product Liability issues in court as pertains to defense hearing.• Training trade partners on product handling to maintain product quality in trade.• Monitoring usage, keeping inventory and ordering for Keg spare parts used by Keg maintenance contractors so as to sustain quality of product through the “Quality serve”.• Supporting the field sales team to drive the quality… Show more • Handling Customer /Consumer complaints from receiving to closure of complaint.• Representing the company on product Liability issues in court as pertains to defense hearing.• Training trade partners on product handling to maintain product quality in trade.• Monitoring usage, keeping inventory and ordering for Keg spare parts used by Keg maintenance contractors so as to sustain quality of product through the “Quality serve”.• Supporting the field sales team to drive the quality agenda in the market.• Reporting and follow up of complaints with the production teams for continuous improvement. Show less