Esther Beyda Email & Phone Number

Hod Hasharon, Il

Hod Hasharon, Center District, Israel

* Write API and UI documentation for service providers, content publishers, and application providers.* Create delivery service configuration and management guides for CDN customers.Additional keywords: Document360, Stoplight, Markdown, API First, OpenAPI Definition, Swagger, Open Caching, Edge Cloud, Content Delivery Network (CDN)

* Created a Confluence site and content for the operators of a new carbon marketplace.* Documented a Slack application built to help corporate sustainability managers collect energy consumption data from company facilities.* Documented software that enables a company to visualize its carbon footprint and optimize its net zero strategy.Additional Keywords: DITA, Perforce, oXygen, Net Zero Cloud, Net Zero Marketplace, Slack, Agile, carbon credits, carbon accounting, Stripe.

I started out working for Thomson Reuters. In 2018, the financial division of Thomson Reuters became Refinitiv. In 2019, Refinitiv was acquired by the Lodon Stock Exchange Group (LSEG).* Wrote internal and external documentation for a Natural Language Processing (NLP) API. * The API is used in the financial domain to extract insight from unstructured content.* Wrote inline help for UI based DIY tools that can be used to customize the API.* Authored and maintained a complex set of single-sourced content to support hosted, on premise, free, premium, and Microsoft Azure Cloud (On Demand) users of the API.Additional Keywords: Machine Learning, Markdown, Git, Jupyter Notebook, SmartDocs, Agile, AI, Classification, Entity Extraction, Natural Language Processing, Software as a Service (SaaS), JSON.

*Write end-user, administrator, and developer documentation.*Define documentation goals.*Plan and manage documentation projects.*Build documentation infrastructure, processes, and teams.Some of my writing projects: *Used MadCap Flare to author context-sensitive help from scratch (30,000 words).*Updated a series of PowerPoint training presentations (over 1000 slides).*Rewrote the IT infrastructure proposal for a large project (12,000 workstations).*Authored a series of user guides for a civil administration system.*Used MadCap Flare to convert Word documents (400 pages) into context-sensitive help.

I started out working for TopTier, which was acquired by SAP in 2001Architect for Information Development (2002 - 2004)*Managed the structure and integration of documentation written by geographically distributed teams.*Identified and resolved production issues.*Researched and developed a solution for delivering context-sensitive help.*Documented a new modeling application providing a visual interface for creating portal web pages.Documentation Manager (1999 - 2002)*Built and managed a team of seven writers.*Planned and managed documentation projects.*Dealt with localization issues.*Researched and initiated implementation of a single-source workflow.*Analyzed and negotiated the merging of teams and workflows when TopTier was acquired by SAP.*Managed migration of a substantial set of documentation to the SAP environment.Technical Writer (1998 - 1999)*Documented business applications for ERP systems.*Participated in design reviews.*Contributed to user-interface design.

*Wrote and maintained a series of user guides for a Unix-based workstation.*Wrote documentation for Macintosh operators.