Esther Lam Email & Phone Number

Singapore

- Engaged and collaborated with industry stakeholders such as trade associations and government agencies to design and roll out workforce conversion and enterprise transformation programmes to address sectoral manpower challenges and promote adoption of ITM areas- Developed and implemented sector-specific workforce conversion programmes and schemes- Initiated and led discussions with companies to define business, HR challenges, and propose industry-specific solutions- Identified, analysed and presented industry manpower trends and challenges via job vacancy, applicant data and workforce hiring surveys to inform and support programme interventions- Created a sector-specific dashboard to support monitoring and reporting of hiring trends to management- Monitored and tracked progress and adoption of programmes to review programme effectiveness and provide data-driven recommendations

Singapore

- Interpreted data and analysed results to identify significant trends- Interviewed industry leaders during the preliminary stage of research - Created interactive visuals for reports - Identified and liaised with software vendors for a yearly refresh of a site catalogue - Ideated and produced mock-ups using Sketch to drive UI/UX improvements for the Intelligent Automation Universe (IAU)- Conducted product demonstrations over teleconference and during on-site events

Singapore

- Tutored primary school students in narrative writing- Instilled writing independence with substantial improvements to students’ grades- Actively interacted with parents to answer queries about their child’s performance

Singapore

- Conducted secondary research with archival records, parliamentary speeches and media articles- Catalogued research articles and formulated a list of search terms- Transcribed audio and video interviews

- Conducted interviews in a nation-wide study on public housing inhabitants- Exhibited people skills in finding out about the predicaments of rental housing inhabitants - Displayed strong bilingual abilities to converse with respondents

938Live

- Wrote the health news, event features and radio capsules - Conducted interviews for current affairs features - Displayed willingness to go beyond the comfort zone to acquire new skills- Systematically organised and structured radio scripts to generated well-structured content- Produced a weekly current affairs youth-friendly radio programme, Campus- Designed promotional posters for radio shows and events - Facilitated station events such as car decal giveaways, and ‘No Limits’ with Nick Vujicic

Jurong, Singapore

- Coordinated telephone and online bookings of SAFRA’s function rooms- Assisted with events such as the 2012 Milo Youth Triathlon and Dads For Life camp

Bachelor Of Social Sciences, Double Major In Political Science And Sociology, Cum Laude

Activities and Societies: SMU Caretaylst (Aug 2017 - Feb 2018)

Communications And Media Management, 3.80

Activities and Societies: Stop Press Editorial Team, Communications and Media Management Interest Group (CMMIG)Graduated 2nd in overall.

Education record

Activities and Societies: National Civil Defence Cadet Corps (NCDCC)CCA/Service Award 2010 Outstanding Service Award 2010