Esther Lim Email & Phone Number

Singapore

Singapore

-Managing regional clients across APAC to bring their stories to life.-Develop retention strategies to prevent client attrition and maintain long-term partnerships.-AI evangelist aiming to bridge the gap between technical capabilities and creative storytelling to illustrate the practical applications and benefits of AI solutions.-Data analysis for YoY comparisons and strategy.

Singapore

-Digitalising the construction industry by introducing the "old world" into the "new world".-Construction site analysis to ensure customer adoption through training and user demonstrations.-Implementation and app deployment for smooth customer transition. -Develop portfolio by identifying contract renewals, maximizing upsell and cross sell opportunities. -Managing 1st level technical support and syncing platform solutions.-Ensuring customer flow and retention through close… Show more -Digitalising the construction industry by introducing the "old world" into the "new world".-Construction site analysis to ensure customer adoption through training and user demonstrations.-Implementation and app deployment for smooth customer transition. -Develop portfolio by identifying contract renewals, maximizing upsell and cross sell opportunities. -Managing 1st level technical support and syncing platform solutions.-Ensuring customer flow and retention through close engagement with the delivery, product, sales and research teams. Show less

Singapore, Singapore

-Contribute to the client’s creative segment and strategic photography roadmap across APAC (managing 10 countries)-Drive regular cadence with customers to deliver grand results, growth achievements and report on KPIs with cross-functional stakeholders-Collaborate with the operations and delivery team to ensure smooth sailing APIs, high quality shoots and timely output-Identify opportunities and collaborate with the sales teams to achieve and exceed revenue targets

Singapore

-Representing and being the employees' voice to the Executive Leadership Team-Guiding and identifying areas or best practices that reflect and amplify CWT's culture-Listening, observing, recognizing, and sharing insights through the lens of processes, tools, policies, and practices

Singapore

-Establishing customer service and quality satisfaction levels -Managing client business relationships to ensure maximum savings and unlocking potential for clients’ travel program-Showcasing and organizing travel roadshows and seminars to establish client engagement to keep clients abreast of all industry-related movements and innovations -Develop and strategize business plans to deliver client objectives and expectations -Conducting program reviews, highlighting clients’… Show more -Establishing customer service and quality satisfaction levels -Managing client business relationships to ensure maximum savings and unlocking potential for clients’ travel program-Showcasing and organizing travel roadshows and seminars to establish client engagement to keep clients abreast of all industry-related movements and innovations -Develop and strategize business plans to deliver client objectives and expectations -Conducting program reviews, highlighting clients’ achievements against industry and contractual benchmarks -Analysing financial data for potential opportunities to increase profit and sustainability -Business training and guidance for Indonesia Show less

Singapore

-Planning, development and managing of marketing strategies and campaigns for the reopening of Raffles Hotel Singapore in 2018-Introducing new concepts and ideas for Food & Beverage, Catering Sales, Room Sales and MICE Events-Sole in charge of Raffles Romance programmes -Monitoring and publishing of collaterals, brochures, and presentations-Interviewing and filming of colleagues, guests and external vendors involved with Raffles Hotel Singapore’s history-Coordinating and… Show more -Planning, development and managing of marketing strategies and campaigns for the reopening of Raffles Hotel Singapore in 2018-Introducing new concepts and ideas for Food & Beverage, Catering Sales, Room Sales and MICE Events-Sole in charge of Raffles Romance programmes -Monitoring and publishing of collaterals, brochures, and presentations-Interviewing and filming of colleagues, guests and external vendors involved with Raffles Hotel Singapore’s history-Coordinating and supporting of marketing requirements for the Sales and Marketing team Show less

Singapore

- Spearheaded Corporate Sales for Raffles Hotel Singapore’s Mooncake season - Increased client accounts for hotel’s future business support - Developed new concepts & promotions to boost sales and achieve KPI’s

Singapore

- Manages and establish relationships with current accounts and sourcing for potential accounts.- Maximize all group revenue opportunities while ensuring client satisfaction.- Drives and converts business for the M.I.C.E. / events segment in the hotel.- Heads events (corporate, incentives, social, dining), incoming group stays in the hotel, and facilitates full event till departure.- Client entertainment with hosted hotel and dining events.- Represents the hotel at trade… Show more - Manages and establish relationships with current accounts and sourcing for potential accounts.- Maximize all group revenue opportunities while ensuring client satisfaction.- Drives and converts business for the M.I.C.E. / events segment in the hotel.- Heads events (corporate, incentives, social, dining), incoming group stays in the hotel, and facilitates full event till departure.- Client entertainment with hosted hotel and dining events.- Represents the hotel at trade exhibitions, events, and demonstrations. Show less

Singapore

- Manages all sales related activities providing suggestions, necessary follow-up and feedback.- Day to day administrative tasks to the M.I.C.E events team along with preparing proposals/contracts, group resumes and conducting briefings for groups or events. - Site inspections of the hotel and logistical support for the M.I.C.E. team.

Singapore

- Manages all sales related activities providing suggestions, necessary follow-up and feedback.- Day to day administrative tasks and preparing proposals/contracts/reports.- Tracking rooming requirements for individual or group reservations.- Site inspections of the hotel.

Singapore

- Responding to communications from guests, travel agents, corporate clients and internal colleagues.- Supports revenue team with reports and rooming inquiries.- Maintains and organizes reservation records.- Tracking and forecasting room availability. - Internship for 6 months, followed by 4 months full-time.

Bachelor Of Business Studies In Marketing, Marketing

Diploma In Tourism & Hospitality, Tourism & Hospitality