• Top Agent Caregiver Recruiter for 6 months in 2021 with the highest score of 98% resulting to more caregivers signing up to get jobs. • Established processes for maintaining accurate documentation in our recruiting pipeline in CareLinx Dash and in shared documents.• Provided exceptional onboarding and client support experience in answering & triaging calls from caregivers, clients, and prospect clients.• Achieved and constantly exceeded team goals resulting to higher revenue sales.

• Provided exceptional customer service to customers by addressing customer concerns, demonstrating empathy, and resolving problems swiftly• Upsell products and services and provide information on the company’s products or services and generate interest in the offer• Manage & update customer databases and make relevant notes from customer interactions