•Maintained detailed records of customer interactions, ensuring proper follow-up and customization ofquotes.•Utilized customer service software to manage interactions and track customer satisfaction.•Contributed to sales growth by giving customers information on products and services based onindividual customer requirements.•Answered constant flow of customer calls with minimal wait times.

•Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.•Handled customer escalations professionally, upholding positive team reputation and maintainingsatisfaction.

During my service year NYSC I assisted the class teacher make notes, mark class assignments and taught the class.

•Built lasting relationships with client through customer service interactions.•Acted as an intermediary between customers and the manager.•Attended to customers, find out their needs and deliver product to suit them