Transforming the change into a positive experience for people, through real communication, building excitement and training of new technologies.Delivering a marketing capability within IT by re-engaging the workforce, energizing and motivating them about changeOrganizing and managing employee engagement events to raise awareness and build user knowledge. Re-engaging with the workforce through marketing activities to show all of us how we can already work today - from anywhere.

Coordination of continuous improvement initiatives and projects within Business Units and Functions to optimize their business operations and building capabilities.Support in the development of business process improvement and in the implementation of Lean Capability building. Development of an online academy and coordinate training sessions to build capabilities within the business units on process improvement and problem solving using Lean methodologies. Creation and implementation of a global Communication Strategy to increase the awareness of the implementation of Operational Excellence catalysts and benefits across all functions.

Managing and leading the Global Communications activities for global change management and transformation programs as part of the Central Team for the Group Operational Excellence. Leading the Operational Excellence Global Community of Practices coordination and responsible for the Knowledge Sharing across the group, by documenting, reporting and proof points gathering. Organized quarterly Global Community Calls and responsible for the Global Operational Excellence Newsletter and all other internal communication channels

Responsible for the logistics and coordination of all events related to the implementation of Zurich Way of Working, such as bootcamps, training, incentives, conferences, team dinners and town hall meetings.Planning, coordination and execution of four-monthly events simultaneously hosted in Europe, US and APAC: - Pre-event planning, venue selection, event registration and attendee tracking, printing and shipping, budget management, travel arrangements, event follow-up, evaluation and reporting- Working with the event owner on speaker identification, content creation- On-site duties including ensuring proper set-up and signage, rooming lists, meal requirements, AV testing, speaker management, time management

Provide administrative support and meeting planning to the team. Some of my main responsibilities involve: - Scheduling and coordinating conferences, workshops and other team events. Special event: Prof. Robert C. Merton (Nobel Laureate in Economics) visit to Zurich Insurance- Organization of business travel and preparation of associated itineraries - Administration and maintenance of managers' calendars - Managing travel and expense reports in line with company policy

Working in a fast paced environment and delivering assistance to the Trade Manager and the Office Manager. Responsible for coordination of all client meetings, producing on-brand documents (agreements, client presentations) and emails (to individual clients or prospects as a part of a campaign). Having extra attention to detail and ensuring total accuracy is imperative in this role.

Provided strategic support to the Director of Master’s Program, functioned as first point of contact between the Director and the students. Working closely with the Marketing team, increased the attractiveness of the course offerings, and turned it into a growth of the number of high calibre applicants. Developed high level communication skills through in a clear, assertive, and emphatic manner.

Volunteering experience

Ensuring that the tax payers pay the correct amount of tax at the right time, and advising them on the best way to manage their finances to avoid paying too much tax in the future. Customer Service skills developed, by being patient but firm with difficult customers and resolving customer disputes.

Performed as key support to the Senior Auditor, responsible for planning audits, reviewing internal controls, conducting audit tests and preparing financial reports for international companies. Developed accuracy skills in order to analyse data and information with precision and efficiency.

Planned and developed an Innovation Project within a small company to increase its turnover. Worked hand in hand with the entrepreneur to analyse the company's competitive position. After studying the critical factors of competition, the Final Innovation Project included a financial and economic analysis.