Dedicated to the real estate and mortgage business, helping its clients to pursue the dream of buying their own home. February 2021 - Current• Assists processor with submitting documentation to underwriter for loan approval.• Answering incoming calls. • Dealing with email enquiries• Work with clients in helping them gather documentation needed for the loan approval.• Help assists clients with any questions they might have during the process of their loan.• Be aware of the good management and logistics in the commercial area• Manage the databases. • Manage the monthly data and presentation for the month review.

• Collaborated with large companies such as Multiplex, Jagermeister, DHL; creating proposals for their companies and their customers.• Market research and develop of new costumers.• Customer support service, managing all costumers inquires • Monthly budget reports.

• Responsible of Central America market such as Costa Rica, Guatemala and Panama.• Achievement and development of new international and potential customers for the company. • Accomplishment of goals month by month.• Implementation of the company's overall international sales budget in the integrated management system. • Systematization of the guarantees, complaints and complaints of customers, achieving a response coverage of 90%.• Feedback of customer requirements to those in charge of the marketing, logistics, portfolio and quality areas of the company.• Implementation of the export plan budget monthly• Coordinate with logistic area all the exports we have made during the month. • Report the final results for each month in terms of sales compliance in exports. • Potential markets research.