Elizabeth Sullivan-Burton Email & Phone Number

Minneapolis, Minnesota, United States

- Worked across departments on multiple process improvement projects, including some related to processes with significant financial implications- Researched, corrected, and documented complex billing issues, including some that require an understanding of housing program rules- Handled general AR duties, including doing monthly bank reconciliation of.

- Developed and documented multiple new procedures, including overseeing a new software rollout and updating processes around some events - Handled day-to-day accounts payable and receivable for construction association, including invoicing customers, checking and paying bills, and doing some month-end reporting

Rochester, Minnesota, United States

[As Realty Growth Management]- Helped develop processes and procedures for planned expansion of business and new management wing- Handled financials for all properties under management, including bank reconciliations for 20+ accounts, monthly reporting for 80+ properties, and overseeing AP/AR

Rochester, Minnesota Area

Rochester, Minnesota Area

Rochester, MN

- As Leasing Specialist, took charge of 60+ retail spaces within hotel portfolio after a two-year gap without anyone in role and minimal documentation- Sorted out scheduled rent increases which had never been billed and set up system to send out monthly bills and notices of scheduled increases to tenants

Rochester, Minnesota Area

- In addition to acting as floor supervisor, played several key roles in the rebranding of Den Restaurant into Salute Wine Bar and More, including running analyses of competitors, helping with menu engineering, and entering menu items into the point of sale- Starting in February 2014, began acting in role blended between food and beverage and accounting.

Rochester, Minnesota Area

- Helped increase hotel sales by demonstrating strong enthusiasm for the hotel and tailoring amenities and services quoted to guests’ needs- Saved several service situations from escalating by assisting an upset guest and finding a way to meet their needs

Rochester, Minnesota Area

- Developed a method for training new hires on the register, which helped multiple trainees learn the register system considerably faster and more efficiently than otherwise- Helped monitor product levels and deter waste and theft by performing weekly inventories of key products, and by assisting with monthly store inventories