• Identify a customer’s business needs and articulate how technology solutions can address those needs from the list of products offered by APEX.• Provide strategic guidance to organizations with regard to IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT systems and IT organization capabilities..• Evaluate customer’s IT Infrastructure and technology used to define opportunities to improve IT operations and service level.• Review client’s IT practices, propose and help implement standard IT practices based on industry standards (ITIL).

• Defining IT strategy, business plans, and annual budgets.• Identify technical and network platforms and applications architectures to meet business needs.• Ensure systems and solutions requirements of business users are met through appropriate hardware and software by preparing RFPs and RFQs• Ensure continuous monitoring, troubleshooting, and maintenance of networks and workstations, with adequate user support in place.• Ensure security of systems and information, and appropriate contingency plans for continuity of operations, data backup, and disaster recovery.• Developing and maintains relations with suppliers, industry contacts, government and international bodies to maintain/qualify standards and meet statutory requirements.• Recruit, motivates, develop and performance manages appropriately qualified staff.• Assess business requirements and provide solutions through system development and modifications.• In charge of IT operations in Kuwaitm Oman, Jordan, UAE, Lebanon, and Bahrain.• Plan systems development/implementation projects, and coordinate project member's contributions.• ERP systems implementations to replace existing in-house developed applications, Total project cost $18M.• Implementation of Oracle HRMS system for the subsidiary companies.• Work on project plan to implement standard and common IT solution for new operations in the region.• Oracle financials support for subsidiary companies configuration and setup.• Implementation of IT best practices policies and procedures using IT industry standards (ITIL).• Design, develop and implement a Customer Loyalty system.• Successful implementation of a high speed wireless network linking 35 sites in Kuwait with minimum speed of 10Mbps per site. Total project cost $300K.• Support Business acquisition in Lebanon through IT due diligence reports, takeover plan, and ensure continuation of business after the acquisition.

• Design, maintenance, and implementation of database management systems.• Ensure systems and solutions requirements of business users are met through appropriate hardware and software.• Assess business requirements and provide solutions through system development and modifications.• Manage and supervise the corporate systems development/support team.• Plan systems development/implementation projects, and coordinate project member's contributions.• Implementation of Oracle Financials for subsidiary companies.• Implementation of Oracle Financials 11i (11.5.9) for Safeway Jordan.• Conversion of Oman’s client server payroll system to a web based using Oracle Designer/Developer 6i.• Oracle financials support for subsidiary companies configuration and setup.• Established a secured VPN connection between The Sultan Center’s regional networks over the internet.• Implementing a wireless network for corporate office users.• The sultan center web site.• Implementation of Retail Pro for style co and interfacing to Oracle Financials.

• Design, Develop, support and maintain corporate systems.• Analyze business IT needs, design and implement solutions. • Design and implement the company's WAN structure.• A member in the Oracle Human Resource implementation team, assisting in identifying and defining system/business function requirements.• A member of the Oracle Financials 11.1 system implementation team. In-charge of identifying, defining and planning all systems modifications required for the implementation process.• Provide support for the company's internet connection & email services

• Develop, support and maintain corporate systems.• Support, maintain, and modify company's personnel & administration application • Support of company's financial application (ACCPAC).• Provide in-house training and support for Microsoft applications (Windows, and Office).• Providing support for all stores on site and remotely by a dial-up telephone line, using Carbon Copy 6.0, PcANYWHERE 4.5, and Close-up 6.0Sdf• Evaluation and testing of different software packages, and development tools. • Installation and administration of Oracle 8i database server and Oracle application server. (Defining users, Export, Import, and creating tables and tablespaces )

Design develop and implement system for various clients, Support for Microsoft products.

Scientific researcher in the Techno-economics department. Worked on a computerized chemical plant controller system project.