Edwin Tan Email & Phone Number

Rancho Santa Margarita, California, United States

-Assisted students with questions on HTML, CSS, JavaScript, Node, React, and PostgreSQL-Challenged students to think logically on reaching solutions-Provided resources to assist in completing assignments and projects-Reviewed students code to track what their issues are

Irvine, California, United States

• Specialized in incorporation & legal business compliance solutions, as well as clearance & protection solutions for trademark & brand professionals
• Provided consultative service as the initial point of contact for client inquiries (law firms & middle market to high-tier corporations)
• Developed knowledge around client goals, challenges, needs & requests utilizing an evolving product & industry knowledge to provide answers & initiate requests/inquiries
• Managed requests/inquiries through the entire lifecycle
• Developed the ability to promote additional CT Corporation offerings/products/services to meet & exceed client needs
• Managed financial transactions

Irvine, CA

• Provided front-line consultative customer service as the initial point of contact for customer inquiries via phone and e-mail to customers such as law firms and corporations
• Developed knowledge around customer goals, challenges, needs and requests utilizing an evolving product and industry knowledge to provide answers and initiate orders
• Proactively managed the order process, probe for cross-selling opportunities and develop positive working relationships with customers and strategic partners nationwide
• Developed and maintained knowledge of the department, company and industry as a whole
• Developed the ability to promote additional offerings to meet customer needs
• Managed financial transactions

Irvine, California, United States

Las Vegas, Nevada Area

- Performed up-sell and cross-sell of property amenities to guests over the phone and in person- Maintained wide knowledge of all restaurants, spas and entertainment information to best serve guests- Scheduled personalized services, arrange transportation and procure tickets to enhance guest experience- Strictly enforced the privacy and confidentiality of.

Las Vegas, Nevada Area

- Performed opening and closing tasks such as store set-up and cleaning the front and back of restaurant- Professionally explained items on the menu to guests and respond to any further questions- Multitasked efficiently with customer orders, cleaning tables, handling payments, and serving food while maintaining a high standard of service and a friendly.

Las Vegas, Nevada Area

- Assisted the Director in daily administrative task such as organizing, filing, faxing and making phone calls - Shared fundraising ideas and implement more efficient ways to organize events - Recruited new volunteers and wrote sponsorship proposals for various events - Worked behind the scenes and coordinate with staff to ensure event run smoothly.

Las Vegas, Nevada Area

- Assisted server in taking food and drink orders from guests when servers are busy- Responded to guests’ various questions about the food and the hotel- Responsible for setting up hotel banquets and restaurant events- Attended to restaurant guests and provide information about food and drink when required- Responsible for cleanliness of the restaurant.

Computer Software Engineering

JS | HTML5 | CSS3

Bachelor'S Degree, Hospitality Administration/Management

Pre-Business

Education record