Eshayat T. Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

- Conducted needs assessments to address gaps in user experience- Conducted rapid usability testing of the teaching app and made design recommendations- Managed onboarding of teachers to the company LMS, and assisted in setting the UX strategy of the digital learning platform- Collaborated with K-12 school teachers to develop innovative learning content for students- Analysed teaching processes of teachers to fulfill students' personal learning goals

-Planning, execution, and reporting of UX research (interviews, student feedback surveys, questionnaires) & applying insights to improve the LMS app-Collaborated with SMEs to build the company's UX Research framework to drive efficiency in designing new and ongoing study programs-Led a team to conduct research on as-is state of the company's UX design training course & upgrade the course material - increased sales revenue by 45%-Established metrics to measure the success of LMS app (resulting in 10k+ downloads, 4.3 ratings, top trending app of 2021)-Managed a team of UX writers & researchers in coordinating data collection, usability metrics, and planning when research needs to be done-Collaborated with cross-functional teams throughout the product development lifecycle to plan research & content for the LMS app-Facilitating ideation workshops-Synthesize research findings to guide decisions around feature prioritisation of the e-learning product, study material, course design

-Published a textbook- ‘A Practitioner’s Guide to Empathy and User Research’ widely used for higher ed, industry workshops and helped raise product sales of the company-Design higher-ed curriculum for design, business & tech courses (applying Bloom’s taxonomy)-Communicate recommendations to inform the course design and support the product (LMS) strategy-Create engaging learning material (lectures notes, videos, quizzes, and assessments) to suit in-house LMS standards-Collaborate with educators and external stakeholders to develop quality curricula and training resources for corporate training requirements-Defining research scope and research methods based on project goals and timelines, facilitating ideation workshops

- Homeroom teacher to grade 4, taught the Ontario curriculum using innovative technology, hands-on learning, media literacy, arts, theatre- Designed & delivered the ESL curriculum for non-native English speaking students, providing one-on-one support to children with learning difficulty, language barriers, adjustment issues

Master Of Science (Msc), Clinical Psychology

Bachelor'S Degree, Psychology

Humanities