Responsible for go to market strategy, growth targets and budget management of multiple consumer facing products aimed at driving a digital first, self-service experience for end users. Leads and orchestrates large-scale transformations and implementations across ATS, CRM, ERP, HRIS, and DXP platforms. Responsibilities include technology strategy, implementation, project management, process improvement and change management, resulting in enhanced operational efficiency, digital transformation and synergy targets.Leads customer support operations and contact center technology teams to provide a holistic customer experience across people, process and technology.

Led enterprise operations department of BI developers, Pricing Analysts, Process Analysts, Operations Directors, and Data Governance specialists, chartered to drive enterprise reporting, master data management, process improvement, operating models, compensation planning and strategic initiative execution.

Advisory Board Member for the San Diego State ZIP Launchpad supporting students, staff, faculty, and researchers launch a startup from their early stage idea. As a board member we coach and mentor students launch successful startups into the community.

Manager of annual fundraising events, growing fundraising totals by 200% per event. Matured fundraising programs through expansion and development of new corporate partnerships and sponsors in the community. Organized and planned annual corporate recruitment events, yielding new corporate investors and revenue.Developed and implemented the Leukemia & Lymphoma Society’s digital marketing and technology strategy including websites and e-communication. Design company-wide communications, emails, invitations, pamphlets, year-end reports, reaching over 60,000 donors and patients.