Ethan Aw Email & Phone Number

Singapore

Singapore

Singapore, Singapore

HQ Transport. Handled Army Transport admin related matters and handled NSmen/Units inquiries via phone, email, and in person. Providing exceptional customer service and support, resolving issues in a timely and excellent manner. Skills obtained:Customer service and supportMicrosoft Excel, Word and Power PointData entry and managementScheduling and calendar managementCommunication and interpersonal skillsAttention to detail and organizationTime management and prioritization

24 Leng Kee Road

6 months internship under Alfa Romeo, covering multiple roles.1) Mechanic: Maintaining and repairing cars. Conduct routine maintenance services, including oil changes, tire rotations, and brake inspections. Use of diagnostic equipment to identify issues with vehicles and recommend repairs. Perform engine tune-ups, alignments, and suspension repairs. Acquired knowledge of automotive systems and technologies, including engines, transmissions, brakes, and electrical systems.2) Front Desk: Communicate with customers to explain recommended repairs and pricing performing preventative maintenance to keep vehicles running smoothly. Provide customers with accurate and timely repair estimates and keep them informed of progress. Handle customer complaints and resolve issues in a timely and satisfactory manner. Collaborate with sales teams to identify opportunities for upselling and cross-selling3) Backend: Identify and source automotive parts and accessories from suppliers and manufacturers. Manage inventory levels and ensure adequate stock levels to meet customer demand. Maintain accurate records of orders, deliveries, and inventory levels.

North East, Singapore

Experienced and customer-focused retail sales professional providing exceptional customer service. Skilled in building relationships with customers, communicating product information, and recommending solutions to meet customer needs. Possesses extensive product knowledge and sales skills to close deals. Committed to maintaining a clean and organized store and providing a positive shopping experience for customers.

Recruitment of drivers for Uber and learning the importance of Sales & Pitches. Sold the service by understanding the customer needs and wants, negotiating deals and most importantly building a relationship with them

Offered a freelancer position by the company nearing the end of my internship with Big3Media to assist the company with App Testing & Development with Administrative works

Singapore

Internship with the company as a “Computer support”. I have conducted hardware and software repairs on computer systems and peripherals. Installed and configured software applications and operating systems for company use. Diagnosed and resolved technical issues for colleagues. During my free time, I am involved in building management. Communicated effectively with staff to address concerns and resolve issues. Active participation in maintenance and repair projects.Did a side project in the building a computer for Big3Media by researching and selecting the best components for them. Assembled computer components, including CPU, RAM, motherboard, graphics card, and power supply. Installed and configured Windows Operating System and other software applications. Had to conducted cable management to ensure neat and efficient cable routing. Tested and troubleshooted other hardware and software issues (screening to TV and projector/sound system) Awarded with “Outstanding Intern Award” before departing.

North East, Singapore

Customer service. Provide fashion advices. Cashier & Fitting Room.

Attached to the Conveyance department as an intern. Managed administrative works.Accompanied lawyers to court to help and absorb knowledge about the judicial system in Singapore

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Mechatronics, Robotics, And Automation Engineering

Information Technology

Education record

Activities and Societies: Wushu and Taekwondo