-Oversee the purchasing of show services and shipping logistics for 45+ clients -Liaise between the client and account teams-Maintain and update the project management system with the status of all open and upcoming jobs-Collaborate with account teams to ensure the accuracy of placed orders -Communicate with general contractors, vendors, and logistics companies to confirm order receipt and fulfillment-Inform labor partners of pre-show details to secure accurate and efficient service -Deliver receipts and cost reconciliation to the Accounting department-Arrange show materials, such as furniture, signage, floral arrangements, booth structures, etc.-Serve as a main contact for all show services pre-, during, and post-show-Communicate frequently to cross-functional teams such as Accounting, Production, Sales, and Account teams-Foster strong client relationships through regular communication, addressing concerns promptly, and maintaining overall satisfaction-Coordinate scheduling and dispatching of field service technicians for timely response to customer inquiries, ensuring efficient utilization of resources-Develop and maintain relationships with key clients, identifying opportunities for upselling services and promoting customer retention

-Engage with fans through interactive promotions, social media contests, and fostering excitement and involvement -Collaborate closely with the game production team to deliver an entertaining fan experience, promotions, and efficient gameday script-Facilitate on and off-ice entertainment and fan contests to ensure a great overall atmosphere-Coordinate game presentation elements for all Philadelphia Flyers and Wings games including escorting the mascot, Color Guard, ceremonies, and promotions on and off field and ice, theme nights-Support arena hosts with cue card reads and PA announcements -Create a positive fan experience through outreach, merchandise giveaways, and …-Assist in the response of fan suggestions, questions, concerns, or comments-Act as a point of contact for fan inquiries and concerns, providing assistance and ensuring a positive and enjoyable experience for all attendees-Disseminate important information to fans through various communication channels-Maintain effective communication with other staff members, supervisors, and relevant departments to ensure a cohesive and well-coordinated game-day operation-Respond promptly to any unexpected issues or emergencies, collaborating with the appropriate personnel for resolution-Participate in fan engagement activities, such as distributing promotional items, organizing contests, and interacting with spectators to enhance the game day experience-Organize and execute special events and promotions during intermissions-Arrange and organize promotional materials, giveaways, and signage for sponsor displays-Monitor crowd behavior and assist security personnel in maintaining a safe and enjoyable environment for all attendees

- Provided general operational support on Sounders FC and Tacoma Defiance Matchdays, to support club and partner initiatives and priorities while providing excellent customer service to fans-Assisted With the execution of matchday programming and logistical elements-Collaborated with internal stakeholders and outside vendors to ensure activations and programming are accurately staged and set up- Engaged with fans at fan-facing events/activations by providing clear instructions, encouraging participation, and creating memorable moments-Be an ambassador of the club by providing proactive service to dans throughout the stadium-Assisted with Sounders FC, RAVE Foundation, and Tacoma Defiance events, not held on Matchday for any department needing assistance- Supported on-field game presentation elements and programming-Set-up and breakdown of events and promotions- Became an expert in all things Sounders FC; ready to represent the club by answering questions and providing great service

- Served as marketing account coordinator lead for existing clients and client prospects to manage deliverables for medical marketing and communications agency.- Conducted asset development in collaboration with developers and designers to execute solutions within project budget/timeline.- Maintained and monitored a database of projects for effective project traffic management.- Worked with account executives and account supervisors to proofread ads, scripts, and other assets to ensure accuracy and legal compliance.

- Responsible for customer service and wine sales including maintaining wine knowledge to promote sales.- Assisted in event promotion and on-site event management.- Managed operations including training of staff members, health and safety protocols, and bar management.

- Supported event management team for programming, including digital and print marketing and promotions.- Created and managed social media presence including postings and web content to promote events.- Designed and managed printing and distribution of marketing collateral.

- Lead meetings for an executive board of 12 student interns- Managed and assisted with the work of all student interns- Was the outward face of Hillel for all external and public interactions- Lead and assisted in programing for general student body

- Served as a seasonal event coordinator to a global event company, planning and producing client events.- Supported event project planning including client A/V presentation needs and marketing development.-Served as point-person for on-site events (convention booths, product launches, rebranding events).-Assisted in on-site client registration, set-up, and administrative tasks.-Developed corporate web content, collateral, and presentation materials for client company rebranding.-Designed new web content and social media presence or organization, managed analytics.