Ethan Burke Email & Phone Number

Fort Collins, Colorado, United States

In a key account management role, I am assigned to one of the company's highest spending foreign clients, with the remit to meet all delivery and service expectations for a range of electrical products. This requires efficiency in prioritization and management of multiple tasks within a fast-paced shipping environment. As well as key account management, I operate on behalf of clients and customers in a due diligence capacity and to verify data and documentation, using a combination of commercial and customer service skills. I also serve as an escalation point and key contact for customers to deliver periodic reports and updates on any current projects. My key contributions include:• Assured shipment and delivery of products valued between $5,000 and $10,000 per order.• Corrected $3m of inventory by conducting a team audit to cover 30k sq.ft of warehouse.• Improved materials flow by reorganizing warehouse layout and initiating inventory plans.• Generated high customer satisfaction levels via relationships with stakeholders and clients.• Identified and successfully resolved project issues as a hands-on guide for health & safety.

Travis Afb

Following one year of basic military training, I progressed to a shift leadership role, taking ownership of a fleet of 27 aircraft (KC-10) to prepare for key missions. Due to performance, I exceeded rank to coordinate shifts for two Crew Chiefs to guarantee adequate cover, quality shift turnover and ensure maximum performance across squadron personnel. This involved active leadership and participation in aircraft component inspections to ensure fit-for-purpose landing gear and hydraulic systems by applying corrective actions to resolve leaks, cracks or breaks in equipment. I selected the appropriate methods for repairs and replacements based on the severity of malfunctions and component damage. I liaised with external regulators to conduct routine quality checks and bespoke inspections to meet all aspects of compliance within a highly-regulated, military based operation. My key contributions included:• Controlled $m+ inventory using management software to organize assets efficiently.• Maximized ERP programs for a vehicle initiative and specialized management of fleet.• Independently recovered 3 failing aircraft tool projects in a month, from 66% to 100%.

Bachelor Of Science In Business Administration, Supply Chain Management

Associates Degree In Applied Science, Industrial Electricity