Experienced Program Manager with a demonstrated history of working in the ecommerce/tech industry. Experience in leading various critical programs and projects cross-functionally aimed at performance and business to benchmark standards. I've also designed processes, standard operating procedures, and created detailed roadmaps by analyzing data and key operational inputs to achieve improvements. I hold a strong background in business operations, vendor management, procurement, payment systems, with a Bachelor of Business Administration (BBA) focused in Business Management - Minor: Urban Planning & Development from Texas A&M University.