Ethan Craddock Email & Phone Number

Chapel Hill, NC, US

Washington, District Of Columbia, United States

• Developed, designed, and maintained the core data layer that surfaces fields and metrics for data users across the organization in a clear and usable format.
• Collaborated with product teams to design, organize, develop and maintain an external client reporting suite.
• BI tool administrator for the organization and first point of contact for all reporting questions.

Washington, District Of Columbia, United States

• Perform root-cause and exploratory analysis to understand outcomes related to client health performance.
• Develop solutions to help solve performance problems with quantifiable research and result-driven expectations.
• Design standard client engagement performance dashboards to explicate performance.

Washington, District Of Columbia, United States

• Work with clients and internal stakeholders to optimize and provide performance improvement initiatives, define strategy and actively manage inventory targets in alignment with client goals.
• Monitor, review, and analyze key metrics for client portfolio performance.
• Investigate program issues, identify new solutions and provide a fast course of correction.
• Work cross-functionally on client initiatives and program performance across all teams of the business to optimize current performance and support the launch of new clients and programs.

Fairfax, VA

• Evaluate and amend customer designed digital art for print and embroidery on a variety of apparel, including t-shirts, plastic cups and glass stemware.
• Work cooperatively with a number of departments throughout the company to troubleshoot an array of potential problems.

Fairfax, VA

• Assist with data collection and evaluation of business processes involved with production and distribution to best optimize cost savings without sacrifice customer experience.
• Analyze data for shipper and supplier error rates and cost saving.
• Evaluate cost of inventory discarded or stored by in house printers, as well as devise options to best optimize excess inventory.
• Assessed impact of stock issues on overall order costs and accuracy.

Rockville, MD

• Daily responsibilities include: processing orders; procuring products; troubleshooting customer service issues; setting delivery dates; stock management
• Work in a high volume environment with a strict time-line while maintaining a high level of customer service.
• Communicate directly with developers and their clients.

Washington, District Of Columbia, United States

• Multitask to drive sales and ensure exceptional customer service experience for all customers and clients.

Washington D.C. Metro Area

• Manage and track all daily, weekly, and monthly sales reports, and consistently communicate all information with all staff members and store managers within the Mid-Atlantic region, as well as members of corporate.

Bachelors Of Media Arts And Animation, Animation

Data Analytics / Data Visualization