As General Manager of The Swan Inn at Felsted, a newly established pub and restaurant offering authentic Italian cuisine and a renowned Sunday roast, I bring over a year of hands-on experience in leading and developing a successful hospitality business. My focus is on maintaining high standards of operation, implementing efficient systems, and mentoring a dynamic team of young professionals to enhance their skills and deliver exceptional service.With a background in bartending and waiting, coupled with a recent transition from the events and wedding sector, I have developed a well-rounded skill set in both hospitality and team leadership. I am known for being articulate, confident, hardworking, and reliable, with a passion for creating memorable dining experiences.In addition to my hospitality expertise, I am also pursuing growth in the sales sector, particularly within the technology industry. I’m open to exploring new opportunities that align with my diverse skill set and proven track record of versatility and resourcefulness.I have completed significant hospitality training, earned relevant certifications, and am actively expanding my sales knowledge to prepare for future roles. Always eager to learn and contribute, I am excited to continue developing professionally while seeking new challenges and opportunities.