Exploring AI utilization in real business environments.App in progress includes an App to facilitate professionals codify thoughts and transfer to thought through article; AI service for small business to quickly adopt to AI generated graphics; a set of training session for high school students on using AI

Xiaohan Technology is a start-up company focused on innovative hardware and solution for last 100 meter services.Main Responsibilities: 1. Drive the design loops of Smart Locker and Smart ShelfRole: owner, manager,- Led a multi-disciplinary team of designers, programmers, and marketers to drive design-prototyping-mass production-pilot cycles; - Responsible for the hardware and software design, vendor selection, pilot definition, and execution of the above products;- The products include 3 families of smart parcel boxes and retail shelves, 20+ patents;2. Business development and marketingRole: owner, manager,2.1 Develop and execute go-to-market strategy. Initiatives include but are not limited to facility management cooperation, retailer joint venture, lease-and-operate;2.2 Reach out to external partners and investors, and worked out cooperation agreements;

SF consulting is the consulting wing of SF Express, focused on digital transformation and innovation of SF Express.Main responsibilities:1. Define and execute a digital agenda for SF ExpressRole: Engagement manager/Consultant.1.1 Project NEXT: Define and execute the digital transformation agenda for SF Express, initiatives include but are not limited to: - Redesign and implement the online user experience in WeChat to drive to move to a WeChat-based service channel;- Promote the digital waybill, enable faster and more accurate waybill info into the system; 1.2 Project Parcel to Box. Developed algorithm and automated operation to decide whether parcel delivers to lockers or not, and if yes, which locker to deliver to; re-defined to-box delivery customer experience to keep high satisfaction of service.1.3 Project New DC. Upgrade the DC operation model, and introduce new hardware and software to improve efficiency, i.e., some DC team covers 2 to 4 times bigger area;1.4 Project Smart Supply Chain. Define and integrate multiple supply chain management modules, including WMS, OMS, TMS, etc. into a lightweight and flexible SW solution; this becomes a powerful tool to enroll clients in SF’s supply chain business;2. Serve SF internal teams of consulting serviceRole: Engagement manager.2.1 Led the go-to-market strategy definition for a Southeast Asian joint venture courier company, including product definition, customer segment analysis, and operating model definition;2.2 Led the updating of the internal knowledge management system, updating the overall structure of the knowledge system, as well as the processes of content creation, maintenance, and internal application of knowledge;2.3 Designed a partner mechanism for an M&A company, oriented to internal capability integration + customer service + talent cultivation and retention;2.4 Taking user voice processing as a starting point, combing internal processes, and exploring improvement opportunities;

BizOpsTech is a consulting firm focused on helping clients grow through digitization and transformation.Main responsibilities:1. Multiple projects for finance and insurance clients.Role: Engagement manager, Consultant.1.1 Strategic planning for PA group's direct channel; business design of a new direct sales system for Taikang Life; digital transformation planning for QBE;1.2 Owner for client relationship maintenance, project planning and monitoring, problem analysis and resolution, team management, etc.;2. Design and development of a series of digital toolsRole: product designer, development manager.2.1 Insurance Assistant App, an application to help users determine their insurance, pension, financial management, and other needs based on their profile; Direct Marketing Assistant - based on SEM model to help insurance salespeople communicate with customers efficiently; 2.2 The design includes functionality, interface interaction, embedded analytical models, etc.; development of tools managed using Agile development SCRUM methodology;