Client Delivery Manager - Public Sector
CurrentAs Delivery Manager:*Oversee a team of 13 SDRs *Manage their growth, training, and development *Responsible for their production with each of the tech clients they support *Run weekly forecasting team calls *Manage the relationship with 10 tech clients focused on selling into the Fed/SLED space *Key clientele include: SHI, ThunderCat, Kelly Education, XM Cyber *Main POC for all client relations *Focus on generating qualified pipeline that follows various criteria from BANT to MEDDPICC depending on client’s sales cycle *Generated $mm in pipeline that have resulted in closed/won deals for each of my key clients *Run weekly business calls with each of the 10 clients in my book of business *Responsible for client renewals and upsells *Upsold 6.5 FTE of net new work resulting in $70k of MRR *Hiring manager as well *100% client and SDR retention during Q3 ‘24