Provide expert technical support over the phone and via remote support software, resolving network, hardware, or software issues promptly. Collaborated with higher-tier techs and system admins to ensure effective support and timely incident resolutions. Maintained servers and hosted software during on-call rotations to prevent client process disruptions.

Worked as a team to administer approximately 200,000 Covid tests across the majority of Colorado’s Western Slope. Coordinated with management to ensure prompt result turnaround times from test labs.

Maintained a clean and organized customer environment. Stocked shelves, managed inventory, and assisted customers at checkout.

Provided table service and cooked orders while upholding sanitary standards.