Booking artists in our multiple theatre spaces, constructing and running live sound for performances, coordinating festivals and events, ensuring performers have secured equipment/catering/supplies, creating and executing schedules, managing budgets, communicating with staff or clients who need assistance, and keeping organized records.

• Troubleshot all iOS devices with mastery in diagnostic procedures and technical solutions.• Remained up-to-date on emerging technologies, procedures, and administrative operations via courses, company-provided modules, creative staff collaboration, mentorship, and trainings.• Assessed and translated 100's of client’s concerns and technical issues via pointed note-taking, then orchestrated a coordinated response and solution.• Multi-tasking difficult client support cases with compassion while maintaining composure under pressure.• Apple’s most productive chat support specialist during an at-home advising opportunity.

• Lesson-planning and collaboration with teachers to provide public school students with enriching music lessons.• Collaborated and catered to the needs of school staff, parents, and students.

• Detailed lesson-planning contoured to individual and group music lessons.• Utilized online platforms to create a novel teaching environment during the COVID-19 pandemic while collaborating with educators to ensure a smooth and enriching experience.

• Taught natural science, survival, and history lessons to groups of students.• Instructed hundreds of students of different ages.• Taught groups of up to 14 students simultaneously.

• Provided impeccable customer service while multitasking, ensured efficient use of food handling, POS, custodial responsibilities, money-handling, opening/closing the store.