Ethan W. Email & Phone Number

Sydney, New South Wales, Australia

• Successfully establish new customer accounts for Telstra using Siebel and Salesforce, resulting in a significant increase in sales.
• Conduct competitive analysis and market research to stay informed about industry trends and identify opportunities for growth.
• Foster strong customer relationships through effective follow-up communication after sales, resulting in high customer satisfaction rates and repeat business.
• Effectively promote and sell a diverse portfolio of telco and entertainment products to meet customer needs and exceed sales targets.
• Achieve an annual sales revenue of $2M in products and services, consistently exceeding sales goals.

Sydney, New South Wales, Australia

• Directed the day-to-day operations of the store, managing and creating schedules for a team of 80+ employees.
• Implemented new initiatives and enforced company policies and procedures to improve operational efficiency and customer satisfaction.
• Mentored and trained employees in product knowledge and performance, resulting in a highly skilled and motivated team.
• Conducted regular performance evaluations and provided prompt and accurate feedback to staff members, resulting in improved overall performance and productivity.

Sydney, New South Wales, Australia