Ethan Kelly Email and Phone Number

• Worked on the reserving team to evaluate, review, and estimate unpaid claims• Utilized tools such as Microsoft Excel and SQL to streamline profit and loss management• Produced presentations and reports in order to convey findings to upper management

• Worked with a team of 16 salespeople on the floor to provide front-line customer service at Nordstrom’s flagship east-coast store• Personally sold approximately $1,000 worth of store merchandise per day, totaling around $100,000 overall• Consistently ranked within the top 3 highest-selling Nordstrom locations in the entire nation, each month

• Worked in tandem with the Founder and CEO to research, initialize, and manage the boutique’s SMS marketing division consisting of around 5,000 subscribers• Helped increase online sales by about 14% and marketing return on investment by about 35% through the implementation of SMS marketing• Utilized tools such as WGSN and TrendWatching– as well as consumer sentiment analysis– to help the boutique forecast industry trends in order to decide what items to stock for the upcoming season

• Helped set up events across campus and cleaned classrooms/hallways/storage rooms• Operated various pieces of machinery

• Worked at the cash register• Helped customers with any questions they had