Ethan Michaelis Email & Phone Number

Maintaining reliability and scaleability of Canvas, Instructure's flagship application.

Provo, Utah, United States

- Built, configured, and maintained servers for campus customers.- Upkept and troubleshot software configurations for services including monitoring, logging, reverse proxy, and firewall.- Managed sudo rights and access privileges for the entire OIT organization.- Organized host groups for over 600 servers and coordinated access privileges for all OIT employees resulting in a strict 'least privileges' access control system.- Automated server provisioning, deletion, and other maintenance tasks eliminating manual work.- Developed a robust forward proxy system using Systemd sockets to route traffic to servers in private networks.

- Maintained and enhanced the reliability of Canvas, Instructure's flagship product.- Architected, deployed, and managed scalable, fault-tolerant environments using AWS services (EC2, ECS, Lambda, S3, IAM, DynamoDB, ACM).- Utilized Terraform, Docker, Kubernetes, Jira, and Jenkins for provisioning, building, testing, and deploying software.- Rewrote a server cluster report webpage with a Ruby backend and improved the frontend using a REST API, Jquery datatable, and data filtering system.- Developed a Python script to automate SSL certificate status checks, proactively addressing security issues by identifying expired/expiring certificates.- Co-developed a Datadog end-to-end monitoring system, ensuring prompt anomaly detection and accurate monitoring data.

Lindon, Utah, United States

- Assisted sales representatives and service technicians in the creation and back-end maintenance of customer accounts.- Updated customer account and payment information, and processed customer payments.

San Jose, California, United States

- Served and taught people from various cultures, backgrounds, and lifestyles.- Specialized in using Mandarin Chinese to serve people from China and Taiwan.- Assisted other volunteers as a technology specialist to ensure all phones and other electronic devices were working properly.- Built and maintained a database for over 150 other volunteers to track and report performance in their areas using Google Sheets, JavaScript, and Google Apps Script.

Bachelor Of Science - Bs, Computer Science

Studying computer science with the goal of becoming a proficient software developer. Completed courses including data structures, advanced.

High School Diploma

Activities and Societies: SkillsUSA, Confucius Institute China Study AbroadCompeted and placed 5th in the state-wide video production.