Ethan Mikel Email & Phone Number

Austin, Tx, Us

Round Rock, Texas, United States

Richardson, Texas, United States

• Implementing a new approach for quoting and purchasing endpoints within AWS Services to improve cost-effectiveness by 35%• Reconfiguring the design of DynamoDB to improve the capabilities and reliability of the database for dependent services • Redesigning and maintaining a website to increase transparency about current priorities and directives for all in the product suite • Measuring metrics and building graphics surrounding the productivity of our suite and reliability of our services for leadership• Mentoring a first-year intern in creating a template to ensure all assets have been standardized under the same guidelines

Richardson, Texas, United States

• Developed an internal website to document onboarding activities, product responsibilities, and progress of new implementations • Led discussions for next phase of modernizations efforts of the user interface-to increase efficiency by 200% for end-user • Conducted regression testing after deployments to discover roughly 15 defects in production environments for user interfaces • Monitored and deployed defects found with Splunk dashboards to ensure a better end-to-end experience for the customer

Bloomington, Illinois, United States

• Reviewed and fulfilled associates' requests for internal hardware to ensure all accommodations are met by using ServiceNow• Aligned client needs with current hardware inventory availability to streamline distribution to mitigate supply chain issues• Developed framework to prioritize clients and simplify ordering process to improve customer usability by approximately 450%• Identified and met with new potential hardware suppliers to better source new inventory and provide leading equipment