Ethan N. Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

* Boosted Operational Efficiency: Imaged and deployed over 100 Windows 10 desktops across multiple sites, demonstrating proficiency in system setup and mass deployment.* Network Security Enhancement: Proactively managed and refined firewall operations, safeguarding company data and reinforcing cybersecurity protocols.* Network Performance Management: Consistently ensured network reliability through regular maintenance and support.* Customer Satisfaction: Achieved high customer satisfaction rates by providing prompt, customer-focused tech solutions, highlighting my commitment to customer service excellence.* Team Collaboration: Collaborated effectively with cross-functional teams to deliver top-tier user support, emphasizing my teamwork and communication skills.* IT Hardware Management: Systematically maintained an accurate IT hardware inventory, ensuring optimal equipment tracking and availability, showcasing skills in asset management.* Mobile Device Integration: Streamlined staff transitions to new iPhones/Android devices, ensuring smooth system integration and showcasing expertise in mobile device management (MDM).* 24/7 Technical Support: Ensured constant tech support availability by actively participating in on-call rotation, demonstrating dedication to uptime and service continuity.

Albany, New York, United States

New York, United States

* Merchandise Management: Proactively curated and organized visual displays, harnessing aesthetic strategies to amplify sales and customer engagement.* Inventory Precision: Diligently conducted inventory scanning and tracking for shipments, ensuring optimal accuracy and streamlining operational efficiency.* Space Optimization: Led strategic restocking initiatives in the stockroom, showcasing expertise in space utilization and maintaining organizational excellence.

Albertson, New York, United States

* Graphic Design Assistance: Supported students in creating impactful designs using tools like PowerPoint, Photoshop, and Premiere, showcasing a solid foundation in multimedia software.* Media Class Support: Facilitated efficient file setup for media classes, highlighting proficiency in IT and media preparation.* Continuous Learning: Actively participated in meetings and acquired hands-on experience with laser printer operations, emphasizing adaptability and eagerness to learn.* Vector Graphics Expertise: Assisted students in both designing and printing vector graphic projects, demonstrating specialized skills in graphic production.

Master Of Science - Ms, Management Information Systems And Services, 3.7

Bachelor Of Science - Bs, Informatics\ Cyber Security, 3.4

High School Diploma