Ethan Presley

Ethan Presley Email and Phone Number

Service Desk Technician @ TimbukTech Inc
canton, illinois, united states
Ethan Presley's Location
Peoria Metropolitan Area, United States
About Ethan Presley

Passionate Cyber Security Enthusiast | CompTIA Security+ & Network+ | PJPT CertifiedProfessional BackgroundIn tandem with my cybersecurity pursuits, I bring over 6 years of invaluable experience in mental health care, thriving in the fast-paced emergency environment. I previously served as a Patient Flow Analyst at OSF Healthcare where I excelled in coordinating patient transfers to inpatient mental health facilities. This role demanded a keen eye for detail, adeptness in medical chart analysis, and effective communication with patients/families. In August 2024 I began my professional IT career by joining the TimbukTech team as a Service Desk Technician. I am looking forward to the growth and learning this position will bring. Key Skills & AttributesDiversity defines my skill set, making me an asset across various professional domains. My proficiency lies in articulating complex concepts with clarity and establishing robust relationships. With a solid foundation in analytics and a track record in process development, I excel in gathering and interpreting data for informed decision-making. Goal-oriented and adept in dynamic environments, I am driven to set and surpass ambitious targets.What I OfferCertifications: CompTIA Security+ & Network+, Certified in Cybersecurity with accreditation from ISC**2, and Practical Junior Penetration Test (PJPT) accreditation from TCM Security.Analytical Excellence: Proven ability to decipher complex data, leading to effective problem-solving and decision-making.Effective Communication: Adept at building strong relationships through clear and concise communication.Goal-Oriented Drive: Thrives in dynamic settings, setting and achieving ambitious targets.Let's connect and explore how my unique blend of cyber security prowess and healthcare expertise can bring value to your network and projects. Open to opportunities and collaborations!

Ethan Presley's Current Company Details
TimbukTech Inc

Timbuktech Inc

View
Service Desk Technician
canton, illinois, united states
Website:
timbuktech.com
Employees:
9
Ethan Presley Work Experience Details
  • Timbuktech Inc
    Service Desk Technician
    Timbuktech Inc Aug 2024 - Present
    Washington, Illinois, United States
    - Monitor endpoint protection statuses to identify security threats and system errors, deploying appropriate safeguards to mitigate risks- Provide remote technical support for clients and users, resolving issues efficiently to ensure uninterrupted service- Reimage endpoints for users and businesses, configuring systems with the latest software and updates to align with specific business needs and best practices- Audit cloud and physical servers for errors… Show more - Monitor endpoint protection statuses to identify security threats and system errors, deploying appropriate safeguards to mitigate risks- Provide remote technical support for clients and users, resolving issues efficiently to ensure uninterrupted service- Reimage endpoints for users and businesses, configuring systems with the latest software and updates to align with specific business needs and best practices- Audit cloud and physical servers for errors, troubleshooting and resolving issues to maintain optimal performance- Collaborate with team members to develop innovative solutions for client challenges, enhancing overall service delivery- Adhere to industry standards and best practices to ensure compliance and security across all operations Show less
  • Dj4U Corp
    Operations Manager/Lead Dj
    Dj4U Corp Jun 2016 - Present
    Peoria, Illinois, United States
    - Offer remote assistance and troubleshooting expertise to address equipment malfunctions and employee concerns, ensuring uninterrupted operations and productivity- Strategically oversee the management and upkeep of equipment to ensure optimal functionality and reliability- Collaborate with the Director of Operations to ensure seamless employee readiness for upcoming events, fostering a proactive and prepared team environment
  • Osf Healthcare
    Patient Flow Analyst
    Osf Healthcare May 2020 - Aug 2024
    Peoria, Illinois, United States
    - Conducted thorough research of patient charts to ascertain the most suitable treatment facility for their psychiatric requirements, prioritizing their well-being and recovery- Maintained open and effective communication channels as a liaison between the hospital and patients/family members, skillfully navigating and de-escalating tense situations to promote understanding and cooperation- Thoroughly documented the placement process and all pertinent communications related to… Show more - Conducted thorough research of patient charts to ascertain the most suitable treatment facility for their psychiatric requirements, prioritizing their well-being and recovery- Maintained open and effective communication channels as a liaison between the hospital and patients/family members, skillfully navigating and de-escalating tense situations to promote understanding and cooperation- Thoroughly documented the placement process and all pertinent communications related to patients in EPIC/EMR (electronic medical records), ensuring accuracy and compliance with regulatory standards- Provided hands-on supervision of employee training initiatives, illustrating correct procedures and protocols for the efficient transfer of behavioral health cases- Led the implementation of a comprehensive behavioral health transfer center across the ministry, overseeing its successful rollout and ensuring alignment with organizational objectives and best practices Show less
  • Children'S Home Association Of Illinois
    Mobile Crisis Response Team (Formerly Sass)
    Children'S Home Association Of Illinois Jul 2017 - May 2020
    Peoria, Illinois, United States
    - Deliver prompt psychiatric assessments to individuals aged 3-21 during high-stress crisis situations- Offer crisis intervention services to clients, focusing on symptom reduction, stabilization, and facilitating a return to their previous level of functioning, emphasizing holistic well-being and recovery- Collaborate closely with schools, hospitals, and various organizations to effectively address and meet the diverse treatment needs of clients, fostering a collaborative and… Show more - Deliver prompt psychiatric assessments to individuals aged 3-21 during high-stress crisis situations- Offer crisis intervention services to clients, focusing on symptom reduction, stabilization, and facilitating a return to their previous level of functioning, emphasizing holistic well-being and recovery- Collaborate closely with schools, hospitals, and various organizations to effectively address and meet the diverse treatment needs of clients, fostering a collaborative and supportive network to enhance client care and outcomes Show less

Ethan Presley Education Details

Frequently Asked Questions about Ethan Presley

What company does Ethan Presley work for?

Ethan Presley works for Timbuktech Inc

What is Ethan Presley's role at the current company?

Ethan Presley's current role is Service Desk Technician.

What schools did Ethan Presley attend?

Ethan Presley attended Eureka College.

Who are Ethan Presley's colleagues?

Ethan Presley's colleagues are Nathanael Lotz, Matt Barber, Scott Brown, Dalton Lowe, Shannon Garrett, Jeff Voice, Evan Bailey.

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