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@mci.world
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Ethan Z. Davis is listed as Global Chief Human Resources Officer and People Executive ■ Building, Empowering & Retaining People Organizations that Drive Global Revenue and Profits at MCI, based in Iowa City, Iowa, United States. AeroLeads shows a work email signal at mci.world, phone signal with area code 319, 310, 866, and a matched LinkedIn profile for Ethan Z. Davis.
Ethan Z. Davis previously worked as Chief Human Resources Officer at Mci and Senior Vice President of Human Resources at Mass Markets. Ethan Z. Davis holds Master Of Business Administration (Mba), Business Administration And Management, General from The University Of Iowa Tippie College Of Business.
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I build HR strategies that cultivate high-powered leaders, create inspired workplaces, and empower businesses to achieve scale. With 20+ years of experience, I have grown alongside MCI, a leading business process outsourcing and customer experience company, guiding the evolution of its people strategy as we expanded globally and scaled to over 10,000 employees. MCI’s 10-time inclusion in Inc.’s Top 5000 list of Fastest Growing Companies is a testament to our relentless focus on results—and our people-first approach.■ MY STORYStarting as one of MCI’s earliest hires, I’ve worn many hats across operations, client services, IT, and ultimately human resources, allowing me to integrate diverse insights into our people strategy. As the Global CHRO, I lead HR for an organization that spans four continents and houses eight subsidiaries, all focused on delivering exceptional CX. My journey is defined by growth, continuous improvement, and leveraging the power of people to fuel business success.■ MY HR APPROACHMy philosophy revolves around positioning HR as an ally to business strategy—aligning people with purpose, and enhancing human capital’s impact on revenue and profitability. I am deeply involved with business leaders, ensuring our HR strategies are calibrated to the company’s goals, driving both human and financial performance.In addition to strategic alignment, I focus on initiating change—whether it’s modernizing hiring through technology, refining our talent pipeline, or enhancing employee engagement. I’m driven by a passion for fostering autonomy and empowering leaders through coaching and mentorship. I believe that great people thrive in environments where they have ownership, purpose, and support to grow.■ IMPACT AT SCALEAs the CHRO of a global BPO, I’ve been responsible for evolving HR into a strategic function that not only supports growth but propels it forward. During the pandemic, we transitioned thousands to virtual operations, increasing our workforce by nearly fivefold, and met surging customer demand—all while preserving our culture and engagement.■ MY MISSIONI am a strong believer in the power of people. HR isn’t just a department; it’s the key that unlocks organizational success. My mission is to connect people strategy to business strategy in a meaningful way—to make HR the engine of growth, resilience, and innovation. By cultivating talent, driving change, and ensuring every employee has the tools they need to succeed, I help organizations achieve transformative results.
Listed skills include Crm, Leadership, Management, Call Centers, and 46 others.
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A career timeline built from the work history available for this profile.
Iowa City, Iowa, US
Senior HR Leader at MCI, the parent organization for a portfolio of 8 business process outsourcing (BPO), customer experience, customer management software, and IT managed services brands with over $200M in annual revenue and over 8,000 employees across 16 US and Canada office locations. MCI ‘s subsidiaries have made Inc. Magazine’s list of fastest-growing.
Iowa City, IA, Iowa, US
Senior HR leader and HRBP for Mass Markets, a subsidiary of MCI. Mass Markets is a leading provider of outsourced contact center services provider with over $50M in annual revenue and more than 1,250 workers across 6 North America offices. Supporting the entire customer lifecycle, the organization supports customer service, inside sales, omnichannel, and.
Iowa City, IA, Iowa, US
Senior talent acquisition leader for Mass Markets, a subsidiary of MCI. Mass Markets is a leading provider of outsourced contact center services provider with over $50M in annual revenue and more than 1,250 workers across 6 North America offices. Supporting the entire customer lifecycle, the organization supports customer service, inside sales.
Jacksonville Beach, Florida, US
Senior talent leader for ERC's 7 US offices. ERC is a provider of customer experience solutions offering end-to-end contact center solutions across every aspect of the customer journey across multiple domestic, nearshore, and off-shore locations.
Iowa City, Iowa, US
TMone, now Mass Markets", is a leading provider of outsourced contact center services provider with over $50M in annual revenue and more than 1,250 workers across 6 North America offices. Supporting the entire customer lifecycle, the organization supports customer service, inside sales, omnichannel, and back-office business processes for a wide range of.
Learning & development consultant for TMone. Responsible for the development of L&D curriculum and materials as well as facilitation of new hire onboarding and training.
Cedar Rapids, IA, US
Senior operations manager for Infinity's customer lifecycle support team. Infinity is a customer experience and consulting firm with multiple US locations specializing in market research surveys, loyalty program support, B2B inside sales, and lead generation.
Basking Ridge, NJ, US
For more than 100 years, Verizon has been at the center of the communications revolution. Verizon is one of the largest communication technology companies in the world. The company is ranked #20 on the Fortune 100 with over $131 billion in annual revenue.
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Ethan Z. Davis works for MCI.
Ethan Z. Davis is listed as Global Chief Human Resources Officer and People Executive ■ Building, Empowering & Retaining People Organizations that Drive Global Revenue and Profits at MCI.
AeroLeads has found 1 work email signal at @mci.world for Ethan Z. Davis at MCI.
AeroLeads has found 5 phone signal(s) with area code 319, 310, 866 for Ethan Z. Davis at MCI.
Ethan Z. Davis is based in Iowa City, Iowa, United States while working with MCI.
Ethan Z. Davis has worked for Mci, Mass Markets, Enhanced Resource Centers, Tmone, and Independent Consultant.
You can use AeroLeads to view verified contact signals for Ethan Z. Davis at MCI, including work email, phone, and LinkedIn data when available.
Ethan Z. Davis holds Master Of Business Administration (Mba), Business Administration And Management, General from The University Of Iowa Tippie College Of Business.
Ethan Z. Davis is listed with skills including Crm, Leadership, Management, Call Centers, Outsourcing, Business Development, Talent Acquisition, and Account Management.
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