Eric Traugott Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas Area

Tasked with helping to drive overall training strategy for IT staff. Tasked with creating various training material to facilitate employee generated training such as classroom lesson, eLearning, print and digital material. Involved in various training related projects to help shape the way training is done for IT at USAA.Key Accomplishments:Designed, developed and taught class on dispersed working for IT teams.Assisted in overall effort to launch major IT initiatives in 2014. Substantially increasing adoption and improved metrics overall.Project lead, involved in planning and executing bi-annual company wide training events.Scrum Master for Multimedia and Training Development team supporting USAA IT customers.

San Antonio Tx

Independent Film Maker, Producer and Editor for short and feature length films.

The Scooter Store

Responsible for managing and creating all eLearning efforts for The Scooter Store. Managed staff compliance records and scheduled compliance trainings. Planned, created and delivered new elearning modules as needed.

San Antonio, Texas Area

Part of a team responsible for analysis, design, development and implementation of electronic learning for the US Federal Court System. Lead elearning developer on the Judiciary Integrated Financial Management System (JIFMS) project, tasked with developing online learning, written job aids, and multiple forms of assessment to support the JIFMS program covering a nationwide audience.

San Antonio, Texas Area

E-Learning specialist, responsible for creation and delivery of online learning material and resources covering a variety of applications used throughout the hospital system. Conduct regular classes, training hospital staff on common applications in a structured class environment.

Provide roll of leadership for all aspects of E-Learning for the Air Force Medical Service. Responsible for development and implementation of processes to streamline the delivery of E-Learning across a global team. Analyst on the Air Force Knowledge Exchange, responsible for technical writing and training development. Responsible for analyzing and implementing courseware loaded to the Air Force LMS, MedLearn.

Configured and maintained all aspects of PC hardware and software. Worked as a team providing end user support for three offices including over 50 individuals. Provided end user training for new information systems and best practices.

Provided technical system support for all public and international accounts for Dell Computer Corp. for laptops, desktops, servers and workstations.

Bachelor Of Arts (Ba), Psychology

Master'S Degree, Instructional Design, 4.0

Focused in electronic learning development and distance learning.