Head Usher
Edmond, Oklahoma, United States
Armstrong Auditorium presents world-class performing arts concerts every year and, as Head Usher, I helped train and manage the 45 front-of-house staff members before, during and after concerts. I also assisted in social media, PR, marketing and business networking. We offer free and subsidized world-class concerts and cultural events: We have presented the Russian National Ballet, Brian Stokes Mitchell and Kelli O’Hara, and have welcomed Governor Mary Fallon, now-senator James Lankford, and ambassadors from various countries at Armstrong Auditorium.Aside from the RedBud "2014 Outstanding New Attraction" award for the Auditorium, my direct supervisor, the Marketing Director and House Manager, Shane Granger, was awarded the 2015 OKC "Gold Star Award". This is the regional "CTA of the year" award from the Certified Tourism Ambassador network (ctanetwork.com). The Oklahoma City Certified Tourism Ambassador program was awarded the 2015 Excellence in Innovation Award by the Oklahoma Society of Association Executives. In 2016, our staff was spotlighted in the regional CTA newsletter.