Identify and assess training needs in company; design, plan and implement training programs to accomplish those needs. Train the trainers and review existing training programs. Ensure that training materials and programs are effective and accurate. Identify problems and opportunities in the company that training could improve. Collaborate with training providers to arrange employee registration for and participation in outside training programs. Conduct and facilitate trainings: • Effective costumer service and sale• Conflict management and negotiation skills • Effective communication • Time management • Presentation and public speaking skills• Motivation Skills• Team-building• Feedback• Team management• TOT

Project "Pandemic Life adaptation"Project "Training and Employment Support Initiative (TESI)Project "People on the move"Project "Active for Life"Activities-Identify Needs of Beneficiaries-Conduct Interviews -Create presentations and Materials -Design training modules on the topics: - Crisis Intervention - Emotional Intelect - TOT (Techniques of Teaching Adult Learners) - Verbal-Nonverbal Comunication - Teamwork - Adaptation - Conflict management - Stress coping skills - Service + - Leadership - Gender Equality - Time management - Goal setting - Diplomatic Negotiations - Psychology of Lying - Motivation - Analyse training results - Reporting

- Work with Service development group to update training module; - Process the internal regulation documents; - Observe front service staff and noting key points; - Organizing and conducting "service+" training; - Testing; - Reporting

National Program of Crime prevention and Rehabilitation - Work individually with beneficiaries to support their successful reintegration into society;- Evaluate their needs and refer to rehabilitation programs;- Create design and module of training in social skills ;- Monitoring intern social worker ;- Reporting to head of division.

- Moderating group; - Ensuring teamwork; - Allocating tasks for group members; - Discussing and resolving problems; - Reporting to manager

Project of Boarding Schools- Conducting bio-psycho-social assessment of children and their families of the boarding school in ZemoBodbe, Kakheti Region;-Preparing families and children for reintegration process;- Planning alternative types of care for children; - Including foster care families;- Monitoring the implementation of the care plans; - Regular work with the families to support the reunification process; Project of IDP Families after war 2008- Conducting bio-psycho-social assessment of IDP families and children;- Developing intervention plans; - Carrying out interventions: advocacy, counseling, referring, training with the IDP families