Unemployed
Current
Lookingforemployment Inc.
Nov 2022 - Present
AeroLeads people directory · profile
Eugene Harrison Email & Phone Number
Unemployed
at
LookingForEmployment Inc.
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
LookingForEmployment Inc.
Role
Unemployed
Location
Atlanta, Georgia, United States
Who is Eugene Harrison? Overview
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Quick answer
Eugene Harrison is listed as Unemployed at LookingForEmployment Inc., based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Eugene Harrison.
Eugene Harrison previously worked as Partner Support Specialist 2 at Carvana and Partner Support Advocate, Partner Operations at Carvana. Eugene Harrison holds Bachelor Of Education - Bed, Education from Atlanta Technical College.
Profile bio
About Eugene Harrison
Service oriented, seasoned agent with over 15 years experience using developed skills and time-tempered IT knowledge to reduce user effort making communication and problem solving easier. Having worked in both IT and customer service, I’m uniquely qualified and eager to help support colleagues and clients. I’ve worked for an industry leader in online technical support at Mailchimp, and carried those standards to Carvana, where I was the second hire for a new support team being built from the ground up. I leveraged that position tactically to ensure further team growth would see each new hire brought quickly up to speed with a sturdy safety net in the form of detailed Knowledge Base articles and step by step process guides for most issues one might encounter in the day to day of the department. I also utilized my skills as a bridge builder to liaison with different departments to resolve issues outside our scope of support, report issues to engineering teams with detailed descriptions and troubleshooting steps via JIRA, disseminated review notes for new program updates and changes from the Product team, and administered the department’s Zendesk to uplift the issue management processes for all as well as increase productivity and streamline resolution times for other teams. In essence; I’m here to help! I Believe that transparency, authenticity, and understanding are crucial for any team or role, and I bring these with me to any endeavor I set out on. Whether that’s building a team/department from scratch, or stepping into an already established position, I’ll be a collaboratively focused, success oriented, value adding multiplier. All of this tempered with an eye and mind for equity, equality, solidarity, and support- if there’s one thing I’ve learned in my time, it’s that without these things most endeavors will ultimately fail. Skilled in OS X, Windows, communication, visual merchandising, online troubleshooting, email marketing management, payroll processing support, marketing advisement, IT consulting, workforce management, Ecommerce, API integration support, HTML deliverability, email marketing compliance, second and third tier technical support escalations, new hire on boarding, knowledge base creation, inter-departmental cooperation and communication, external integration setup and maintenance, Zendesk administration and use as well as JIRA engineering ticket creation and management.
Current workplace
Eugene Harrison's current company
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Lookingforemployment Inc.
10 roles
Eugene Harrison work experience
A career timeline built from the work history available for this profile.
Partner Support Specialist 2
-Proficiently managed high-volume support queues. Notably >1900 tickets handled, 98% CSAT <15 min average first response, 2 days average resolution time, projected EOY 2022 ARR ~90M.-Generated and analyzed team metrics, providing comprehensive performance reports and contributing to training of new hires.-Led successful integration of new inventory feed.
Apr 2022 - Nov 2022
Partner Support Advocate, Partner Operations
-Successfully managed high-volume support queues. Notable 2022 Key Performance Indicators (as of April 2022) include: 1800 tickets handled, 93% customer satisfaction (CSAT), 20-minute average first reply time, 3 days to resolution, and $80M Annual Recurring Revenue (ARR).-Actively conducted in-depth training and coaching programs designed to accelerate.
Apr 2021 - Apr 2022
Support Specialist
-Provided continuous assistance to users in multiple domains including email marketing, design, website integration, HTML code auditing, API troubleshooting, Ecommerce storefront management, and marketing automations. Coordinated with other departments as needed.-Researched and identified integrations and solutions beyond the default system to meet users'.
Nov 2016 - Mar 2021
Account Manager
-Provided comprehensive guidance to platform users, assisting with initial setup, day-to-day usage, and long-term scalability and optimization.-Identified and resolved front-end bugs within a dynamic and expanding system, collaborating closely with the development team to implement solutions or workarounds.-Ensured user compliance with State and Federal.
Nov 2015 - Nov 2016
Assistant Manager
Training, developing, and leading the Sales Team in delivering the excellent customer service and sales experience expected of one of the top performing stores in our company.
Jun 2015 - Nov 2016
Keyholder
As a Keyholder I am eagerly learning the ways of leadership and management, while still providing the excellent customer service required at a high volume, high traffic Apple authorized premium service provider and reseller. I am also in the best position to mentor and train newer specialists to the team as well. I also flex into many back-end operational.
Feb 2013 - May 2015
Sales Specialist
I specialize in practically all things Apple, from devices to computers and accessories. I then take that information and use it to help customers find the answers to their problems, be it the perfect Apple device for them, or how to use the device after the fact. I am also pursuing technical skills in the repair and inner workings of said devices.
Mar 2013 - Apr 2014
Deli Cook
Ingles Markets
I prepared and cooked wholesome viddles for any and all occasion while simultaneously maintaining excellent customer service.
Mar 2012 - Dec 2012
Sales Associate
I maintained the visual integrity of the clothing sold in a high traffic retail environment, while also answering any and all questions about said product. I was also in charge of the visual arrangements and product placement within the store.
Apr 2010 - Dec 2012
3 education records
Eugene Harrison education
Bachelor Of Education - Bed, Education
Education record
Education record
FAQ
Frequently asked questions about Eugene Harrison
Quick answers generated from the profile data available on this page.
What company does Eugene Harrison work for?
Eugene Harrison works for LookingForEmployment Inc..
What is Eugene Harrison's role at LookingForEmployment Inc.?
Eugene Harrison is listed as Unemployed at LookingForEmployment Inc..
Where is Eugene Harrison based?
Eugene Harrison is based in Atlanta, Georgia, United States while working with LookingForEmployment Inc..
What companies has Eugene Harrison worked for?
Eugene Harrison has worked for Lookingforemployment Inc., Carvana, Mailchimp, Onpay, and Simply Mac - Apple Specialist.
How can I contact Eugene Harrison?
You can use AeroLeads to view verified contact signals for Eugene Harrison at LookingForEmployment Inc., including work email, phone, and LinkedIn data when available.
What schools did Eugene Harrison attend?
Eugene Harrison holds Bachelor Of Education - Bed, Education from Atlanta Technical College.
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