Eugene Castillo Email & Phone Number

San Jose, Ca, Us

Sunnyvale

Manager of the technical documentation sub-group supporting AMCC’s Customer Engineering organization. Responsible for working with Systems Engineers, Design Engineers, and Product Marketing to generate all customer and marketing documentation in support of AMCC’s Hardware and Software products.

Created end-user documentation for AMCC’s high-performance packet processors, traffic management technologies, reference platforms, and software development environments. • Produced kernel and driver utility user guides for AMCC’s packet processors.• Wrote application user guides supporting AMCC’s software development environment (ATM, IMA, MPLS, IPv4, MLFR, AAL5-SAR, and MLPPP).• Developed user guides and installation guides supporting AMCC’s various reference platforms.• Documented reference and programmer manuals detailing the internal workings of AMCC’s packet processors (traffic management, QoS, security, classification, database management, etc.).• Established documentation detailing the various packet processor interfaces (SPI-3, SPI-4, XAUI, PCI-E, and SGMII).

Developed end-user documentation for MMC’s high-performance, open architecture, software programmable Network Processors and Switch Fabrics. Target audience included networking equipment vendors developing Ethernet/Gigabit, policy-based, wire speed Layer 2-7, switches and routers for WAN and Enterprise markets.• Developed customer data sheets, release notes, installation guides, and programmer manuals for companies designing switches and routers using MMC chip sets.• Documented internally developed software development tools (debugger/assembler/simulator).• Co-developed engineering specifications (hardware/software).• Documented APIs and Traffic Management functions for MMC chip sets.• Provided editorial support for engineering and product marketing.

Developed end-user documentation for Itron’s Automatic Meter Reading fixed network. Hardware components included network control nodes, cell control units, radio frequency devices, and modems. Software components included documenting networking protocols (TCP/IP, BOOTP, and DNP) and Itron’s real-time relational database.• Supervised/Mentored contract and junior writers.• Created developmental and production editing processes.• Maintained project schedules and management of multiple projects

Technical Writer (1994-1996)Developed embedded systems documentation for software engineers using Microtec’s C/C++ Compilers, Debuggers (XRAY), and Real-Time Operating Systems (VRTX). Collaborated with senior software engineers to develop, edit, compile, and write on-line help (UNIX and Windows NT) for all Microtec products. Technical Editor (1990-1994)Edited and reviewed embedded systems documentation for Microtec Research (C/C++ Compilers, Assemblers, and Debuggers). Responsibilities also included providing editorial support for writers, software engineers, and product marketing (developmental and production editing).• Editor of Microtec’s NewBits Newsletter (06/90 to 07/95)• Data Sheet Coordinator: Developed product description sheets for all products.