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Eugene Jansen is listed as IT Operations Leader | Process Optimization Expert | Driving SystemStability & Automation | Passionate Mentor | Empowering Teams for Excellence| Committed to Transforming IT Strategies into Measurable Success based in London Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Eugene Jansen.
Eugene Jansen previously worked as Senior Application Support Specialist at Sanlam and Senior Field Service Engineer at Gijima. Eugene Jansen holds Certificate In Information Technology, Information Technology from Centre Of Excellence Esselen Park And Ititb, City And Guilds Of London.
I am a dynamic and results-driven IT professional with over 15 years of experience in IT operations, application support, and team leadership. I specialize in optimizing processes, implementing automation strategies, and fostering collaborative teams to deliver exceptional service and system stability. My career has been built on a foundation of technical expertise, operational excellence, and a passion for mentoring others to achieve their full potential.Throughout my journey, I’ve earned a reputation for solving complex challenges, streamlining workflows, and enhancing team performance in high pressure environments. I am deeply committed to continuous improvement, leveraging ITIL-based methodologies and advanced troubleshooting skills to ensure seamless operations. Whether it's designing efficient processes, developing team capabilities, or driving measurable cost savings, I thrive on delivering impactful results. I’m always eager to connect with professionals who value innovation, efficiency, and strong team dynamics. If you’re looking for someone who can bring a strategic, solution-focused mindset to your IT operations or simply want to exchange ideas, I’d love to hear from you.Let’s connect and explore how we can collaborate to drive success!
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Houghton Estates, Johannesburg, Gauteng, South Africa
In my role, I led the application support team, streamlining processes, implementing automation to reduce errors, and ensuring the stability of Progress-based Linux systems. I mentored team members, onboarded a key colleague to enhance team dynamics, and established comprehensive Standard Operating Procedures to support continuity and knowledge.
Houghton Estates, Based At Client Site (Sanlam Retail Mass)
I managed a team of three technicians, delivering superior service to over 1,000 clients across multiple sites. I oversaw daily operations, resolved critical escalations, and conducted training to strengthen technical and customer service skills. My leadership fostered a collaborative culture andadvanced team growth.Some of the key achievements in this.
Activities and Societies: Assisted with training colleagues during numerous course modules as I had been working on pc's since 1989, This.
Activities and Societies: Konica Minolta South Africa training on digital models
Activities and Societies: Kyocera South Africa numerous trainings from analogue models Kyocera Mita machines, to digital and color Kyocera.
Activities and Societies: OKI South Africa training given on color printers
Activities and Societies: Xerox South Africa training on analogue photocopiers
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Eugene Jansen is listed as IT Operations Leader | Process Optimization Expert | Driving SystemStability & Automation | Passionate Mentor | Empowering Teams for Excellence| Committed to Transforming IT Strategies into Measurable Success.
Eugene Jansen is based in London Area, United Kingdom, United Kingdom.
Eugene Jansen has worked for Sanlam and Gijima.
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Eugene Jansen holds Certificate In Information Technology, Information Technology from Centre Of Excellence Esselen Park And Ititb, City And Guilds Of London.
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