Strategy, Product Management, Marketing, Operations & Business DevelopmentOversee all Engineering & Construction Services to meet customer objectives on-time and under budget. --Strategic Roadmap Development: Led the creation and implementation of software and service strategy and roadmaps, aligned with evolving 3G, 4G, and 5G technology lifecycles, including orchestrating funding requirements for tool and capability development.--Marketing and Growth Strategies: Executed marketing strategies, including social media campaigns, SEO, and AdWords, to increase brand visibility and drive site traffic.--Customer-Centric Innovation: Analyzed customer needs to identify priorities for product and service innovations, leading to the development of new offerings.--Business Development: Developed and expanded the business pipeline by engaging with executive-level contacts to secure both national and regional contracts, ensuring sustained growth.--Operational Oversight: Managed daily operations for the entire Services division, overseeing team of four Directors and up to 450 engineers, contractors, and partners. Monitored financial KPIs and ROI for each service line to ensure optimal performance.--Process Automation: Collaborated with the software development team to enhance automation and operational efficiency, accelerating service delivery and reducing costs.--Pricing Strategy: Defined and negotiated nationwide pricing structures, conducting biennial reviews to align with market dynamics, through both in-person presentations and formal customer engagements.--Service Level Management: Structured comprehensive service plans and established SLAs/OLAs to ensure partners delivered consistent support, facilitating swift resolution of customer concerns.--Talent Development: Directed recruitment, coaching, performance evaluation, career pathing, and organizational development for all direct reports, fostering a culture of continuous growth and excellence.

SoCAL/New National Projects CDMA /1xRTT/EvDO/AMPS, Wireless EngineeringPerformed all aspects of Wireless Consulting in support of Nortel's customer Verizon Wireless for Southern California including San Diego, Las Vegas, Montana and new domestic market share.

While under this role, managed the deployment of cellular markets consisting of Lucent/ Motorola product replacements and/or Nortel Greenfield in the following locations: -East North Carolina: 330 CDMA/ 1xRTT Greenfield and Motorola replacement cell sites-Myrtle Beach, SC: 61 CDMA/ 1xRTT cell sites-Atlanta, GA & Surrounding Region: 1,200 cell sites consisting of CDMA/ 1xRTT/ EvDO/ AMPS and in-bldg solutions-Dominican Republic: Complete replacement of 116 Lucent CDMA/ 1xRTT cell sites. In market deployment providing coverage in key locations for the entire country-San Diego, CA: Complete replacement of 363 MOT CDMA/AMPS cell sites-Las Vegas, NV: Complete replacement of 286 MOT CDMA/AMPS cell sites-Many other site/ switch re-homes, carrier upgrades, new product communication and implementation completed as wellManaged teams as large as 110+ individuals and as low as 8 individuals. Supervised the growth and reduction of team to meet the needs & goals of the organization.

Technical lead involved in team effort for new project and customer support of the Los Angeles, CA Airtouch Market.Held part responsibilities for Design, Datafill, and Optimization for the Airtouch Motorola Replacement of 690 CDMA cell sites-Supervised team of contractors to perform field optimization work with management/ approval of hours worked.-Provided Subject Matter Expert consultancy to Airtouch for the length of this time.-Developed staffing requirements for major cutover activities.-Worked with Nortel Corporate Sales & Engineering to provide RF Engineering guidance for new Bids & Proposals.-Set pricing and vendor relationship guidelines for Nortel’s consultant relationships.