Eunice Kiang Email & Phone Number

New York, NY, US

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

Foster City, CA

Foster City

Cupertino, CA

• Performed office administrative tasks including client correspondence and general client service requests
• Responsible for clerical duties including answering the phone, filing, writing letters, managing corporate email
• Organized coordination of client meetings: prepare meeting materials when needed, ensure successful follow-up onaction items resulting from meetings
• Participated in potential client meetings in lieu of the administrator
• Interfaced with clients to provide an update on student’s behavior and academic progress
• Provided encouragement, support, and conflict resolution for all students to ensure positive growth

Santa Clara, California

• Maintained pricing and daily holds on sales and return orders in Oracle database to ensure correct pricing
• Reviewed and sent out daily hold reports to internal departments
• Compiled bi-weekly reports of department statistics for upper management
• Took meeting minutes at high-level meetings and prepared meeting documents

Greater Los Angeles Area

• Ensured productivity by promoting a positive work environment and addressing policy violations
• Conducted new-hire interviews and assisted with forty-hour training for incoming staff
• Performed internal audits and compiled monthly statistics for management
• Exercised quick decision making ability under pressure and high stress situations during apprehensions
• Prepared written reports for administration and University of California Police Department

• Greeted guests personally and on the telephone
• Provided appropriate seating arrangements
• Ensured the quantity of menus is sufficient to cater to the number of guests
• Set up dining rooms and make reservation arrangements
• Maintained clean and organized spaces

Duluth, Georgia

• Maintained highly sensitive client data and contacted clients regarding issues on their account
• Demonstrated the highest quality of customer care at all times
• Processed financial applications and reviewed trade documentation for completeness and accuracy
• Worked directly with managers from various departments to complete special projects

B.A., Sociology, Asian American Studies

Education record