Erik Urrutia
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Erik Urrutia Email & Phone Number

Trust & Safety | Operations at Adyen
Location: Madrid, Community Of Madrid, Spain 5 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Trust & Safety | Operations
Location
Madrid, Community Of Madrid, Spain
Company size

Who is Erik Urrutia? Overview

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Quick answer

Erik Urrutia is listed as Trust & Safety | Operations at Adyen, a company with 1907 employees, based in Madrid, Community Of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Erik Urrutia.

Erik Urrutia previously worked as Operational Support Specialist at Adyen and Customer Support Associate at 2K. Erik Urrutia holds Bsc. In Modern Languages, Linguistics, Translation, Literature, And Foreing Languages from Universidad Metropolitana (Ve).

Company email context

Email format at Adyen

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Adyen

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Profile bio

About Erik Urrutia

Erik Urrutia is a Trust & Safety | Operations at Adyen. He is proficient in Italiano, Alemán, Francés and Inglés.

Current workplace

Erik Urrutia's current company

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Adyen
Adyen
Trust & Safety | Operations
netherlands
Website
Employees
1907
AeroLeads page
5 roles

Erik Urrutia work experience

A career timeline built from the work history available for this profile.

Operational Support Specialist

Current

Madrid, Comunidad De Madrid, España

Nov 2024 - Present

Customer Support Associate

2K

Madrid, Comunidad De Madrid, España

Jun 2023 - Nov 2024

Community Operations Analyst

Dublin City, County Dublin, Ireland

  • Reviewing content on the client’s online platform, investigating, and resolving issues while enforcing each product’s terms of service based on an integral understanding of user guidelines, policies and regional market.
  • Classifying user’s interactions according to the product’s Terms of Service and User Guidelines.
  • Identifying patterns in user’s interactions and generated content depending on ToS violations.
  • Generating insights based on data and enforcing each platform's policies with client’s tools.
  • Escalating tickets and cooperating with specialized teams for ad-hoc investigations.
Nov 2020 - May 2022

Localization Qa Tester

Dublin, County Dublin, Ireland

  • My passion for language was very well met with one of my all time hobbies: videogames. Providing QA Testing for an iconic franchise deepened my understanding on developing software while taking in consideration its.
  • Identifying and isolating bugs in software.
  • Registering, classifying, and reporting bugs.
  • Running regression testing on multiple builds.
  • Meeting and ensuring third-party compliance guidelines for distribution.
Nov 2021 - Jan 2022

Instant Service Agent | Customer & Guest Service

Caracas, Venezuela

  • I handled customer and interdepartmental interactions, answering ~100 calls, ~30 corporate e-mails and ~30 reservations daily, all the while accommodating client’s needs, which included:
  • Upholding international standardized quality service according to the IHG's Winning Ways.
  • Mastering and operating Opera PMS software.
  • Assisting customers through corporate email and telephone, booking rooms and services according to guest needs.
  • Boosting sales by informing potential customers of all services and accommodations via email and phone.
Jul 2018 - Aug 2018
Team & coworkers

Colleagues at Adyen

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2 education records

Erik Urrutia education

Bsc. In Modern Languages, Linguistics, Translation, Literature, And Foreing Languages

Activities and Societies: Actively volunteered with the Venezuelan Red Cross while studying, while joining the Student Council, as well as.

FAQ

Frequently asked questions about Erik Urrutia

Quick answers generated from the profile data available on this page.

What company does Erik Urrutia work for?

Erik Urrutia works for Adyen.

What is Erik Urrutia's role at Adyen?

Erik Urrutia is listed as Trust & Safety | Operations at Adyen.

Where is Erik Urrutia based?

Erik Urrutia is based in Madrid, Community Of Madrid, Spain while working with Adyen.

What companies has Erik Urrutia worked for?

Erik Urrutia has worked for Adyen, 2K, Covalen, Keywords Studios, and Intercontinental Hotels & Resorts.

Who are Erik Urrutia's colleagues at Adyen?

Erik Urrutia's colleagues at Adyen include Marelie Theron, Guilherme Garcia, Dyen Amanda Alviliniyo, Daniel O., and Alberto Estévez López.

How can I contact Erik Urrutia?

You can use AeroLeads to view verified contact signals for Erik Urrutia at Adyen, including work email, phone, and LinkedIn data when available.

What schools did Erik Urrutia attend?

Erik Urrutia holds Bsc. In Modern Languages, Linguistics, Translation, Literature, And Foreing Languages from Universidad Metropolitana (Ve).

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