Leads People and Culture at HHMI, overseeing HR, Learning & Development, Visa Administration, and Science Operations Services. Partners with leadership on workforce planning, organizational change, and employee relations while advancing a strategic HR function that enhances the employee experience and supports HHMI’s mission of scientific discovery.

Recruited to elevate HR as a trusted partner and drive employee engagement across the organization. Led the rollout of professional development programs, compliance systems, and compensation policies while strengthening recruitment through AI-enabled tools. Work transformed HR into a valued strategic function and improved consistency, compliance, and retention.

Supported employees across 11 states by aligning workforce planning, talent development, and employee relations with Sodexo’s business goals. Partnered with regional leaders to improve retention, ensure compliance, and strengthen Sodexo’s reputation for diversity and inclusion.

Rebuilt and professionalized the HR function, introducing new policies, compliance systems, and training programs. Created the organization’s first comprehensive employee handbook, streamlined HR processes, and established HR as a key partner in advancing CSAAC’s mission of serving people with autism.

• Selected by senior leadership to help expand multicultural business development by providing expertise and strategic planning for emerging markets and recruitment of multicultural candidates. • Successful efforts in creating a long-term diversity strategy led to the establishment of a standalone multicultural business development department.

• Directed geographically dispersed, virtual team of recruiters across Delaware, Washington DC, Maryland, West Virginia, Virginia, and North Carolina in efforts to attract and recruit seasoned professionals as business owners within State Farm. • Managed budget process, incentive programs and interview training. • Consistently ranked in the top 1/3 of 12 zones across the country. • Team selected to create an enterprise strategy for multi-cultural recruitment initiatives, based on the favorable response of senior leadership to strategy documents developed for recruitment using channels like military and social media. • Created internal Asian affinity group to strengthen recruitment and retention of highly qualified Asian candidates; designed mentoring program and information conduit to increase insight across the enterprise. • Instrumental in recruiting and developing new hires that resulted in the turnaround of a Development Agency Field Office team ranked #23 of 27 offices to #10; doubled production and achieved record-setting year in 2011. • Defined and implemented diversity marketing strategies including partnering with diverse organizations including local Chambers of Commerce, seminars, email blasts, advertising with diverse print/broadcast media outlets, referrals, and social media marketing. • Provided leadership and training for on-boarding of new hires. • Served as strategic partner to executive leadership; provided expertise on diversity recruiting initiatives. • Worked with external consultant to customize curriculum and implement zone-wide diversity interviewing skills training for upper level managers/executives. • Improved department collaboration by restructuring work flow from functional-oriented responsibility to geographically based oversight that empowered team members to manage the recruitment-to-hire process. • Expert/decision maker on multicultural community outreach, corporate philanthropy, and external affairs.

• Partner to direct line management in addressing and resolving policy issues related to performance improvement, compensation, benefits, disciplinary procedures, code of conduct, FMLA, recruiting for 500+ staff at 10 offices. • Introduced region-wide management diversity training program that was benchmarked and rolled out to all regional staff. • Asked to serve as a member of the Diversity Action Council; gathered diversity related market data, authored executive summaries, and presented internal diversity strategy workshops. • Evaluated regional corporate philanthropy requests and allocated funds accordingly.

• Directed training initiatives and developed Best Practices training program for management teams. • Developed/implemented newly created pilot call center; success led to corporate-wide call center support departments.

• Promoted to newly created role for company’s 1st electronic claims call center support environment. • Designed, developed, and implemented all processes and work flows for entire call center. • Success of this pilot program led to establishment of corporate-wide call center support departments.