Eva Smit Email & Phone Number

Rotterdam, South Holland, Netherlands

In this position I am responsible for product information management and product change management.Responsibilities:- Managing product information (internal PIM and external systems) and all product assets (artworks, images). - Coordination of full circle of product change projects. - Acting as liaison with external and external stakeholders in Private label projects Achievements:- Organized and constantly improving efficient internal product information management system (PIM) to ensure easy access for all product related information and assets for internal and external stakeholders- Optimized artwork reviewing process that led to artwork lead-time reduction by 25%- Set in place cross functional change management process and effective tools for smooth project rollouts. That helped to reduce project timeline by 17% and packaging write off costs by 30%- Created successfully working business process for Private label projects

Rotterdam, South Holland, Netherlands

In this position I was fully responsible for organizing and coordinating maintenance services for the marine elevators worldwide.Responsibilities:- Acted as liaison with external and internal customers(vessel’s owners, crew, port agents, field technicians, technical support etc.)- Managed negotiations with the potential and actual customers (proposals, pricing)- Carried out the first stage of technical assistance to the customer and internal escalation if needed- Planned the service, preparing necessarily documents and spare parts- Took charge of the project implementation (preparing closing documentation, certification, invoicing) - Assisted the team with the boarding and training of new employeesAchievements:- As part of the team, optimized negotiation process and increased the range of offered services to the customer, which resulted in annual turnover growth of the key accounts by 49% - Improved the calculation system for the offers/proposals for subcontractors, which led to an increase in the margin level by 12% annually - Organized an efficient team training system

Chelyabinsk, Russia

In this position I was leading a team of 60 medical/administrative personnel with 5 direct reports. This involved a variety of tasks in such fields as Human Resources, Finance and Marketing. Responsibilities:- recruitment, evaluation and retention of personnel- implementation of working standards and procedures- establishing HR policies, developing an Ethics Code and Code of Business Conduct - enforcing compliance - implementation of budget including control and financial reporting- creating marketing strategy and customer approach- conflict resolution with customers- other administrative tasksResults:- company strategy with short- and long-term goals- documented and enforced policies and procedures- HR evaluation system of personnel, personnel development programs - budget plan creation and enforcement- annual profit growth 10-15%

2В2В

Responsibilities:- implementation of audits, in particular, sales processes and deliverables, personnel audits (B2B market)- preparing and implementation of a new solutions targeting to the company goals- organization and conducting trainings for sale-specialists including after-training support (B2C market, FMCG)Results:- positive growth and development of personnel - higher productivity of companies due to higher personnel qualifications

Chelyabinsk, Russia

Responsibilities:- cost analysis and financial reporting- accounting control of brunch- evaluation of divisions performance according to given KPIs- leadership and control of warehousing, cash desk and service desk- operational security (health and safety standards)- compliance and legal matters including cooperation with state authorities - organizing and implementation of personnel training- other administrative tasksResults:- achievement of set KPIs and top performance in the region

Chelyabinsk, Russia

Sales Department Head

Chelyabinsk, Russia

Chelyabinsk, Russia

Chelyabinsk, Russia

Master'S Degree, Psychology

Магистр, Psychology