Eva Lora Email & Phone Number

Milton, On, Ca

Canada

-Order Processing: Provide service with product sourcing, quotes, order-entry, processing, follow-up, order delivery and invoice resolution. -Customer Support: Address customer inquiries related to products, technical support, order status, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Create and update customer profiles in our internal management system (Dynamics NAV).-Inventory Awareness… Show more -Order Processing: Provide service with product sourcing, quotes, order-entry, processing, follow-up, order delivery and invoice resolution. -Customer Support: Address customer inquiries related to products, technical support, order status, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Create and update customer profiles in our internal management system (Dynamics NAV).-Inventory Awareness. Advance collaboration with the distribution centers and parts management teams to stay informed of inventory availability for order fulfillment. Inform relevant stakeholders (customers/business partners etc.) in case of any stock shortages, backorders or delays.-Quality Control: Verify accuracy of order details ie. pricing, part #’s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. Collaboration with the accounting and the operations team to verify and resolve any invoicing related questions. Show less

Burlington, Ontario, Canada

-Created and developed innovative menus.-Managed inventory and purchasing.-Created procedures to ensure efficiency. -Managed Social Media content creation.-Prepared quotes and followed up customer inquiries.-Maintained compliance with Food Safety guidelines.-Ensured customer satisfaction.

Dominican Republic

-Drafted communication and media relations plans.-Developed stakeholder engagement strategies.-Developed communications materials to support these plans including press releases, key messages, briefing materials and backgrounders.-Managed and monitored social media profiles.-Coordinated corporate events.-Created media monitoring reports and tracked media coverage pertaining my accounts (clients).

Santo Domingo, Dominican Republic

(New Horizons Group is a conglomerate of educational institutions)-Provided support in media relations, corporate communications and brand management.-Created social media content for all social media profiles. Updated website content.-Prepared press releases and POP materials.-Executed media tours.

Santo Domingo, Dominican Republic

(The Asociación La Nacional de Ahorros y Préstamos is a financial institution in the Dominican Republic that focuses on providing checking and savings accounts, loans and residential mortgages to consumers). -Planned and executed communications plan within budget.-Developed media campaigns.-Prepared press releases and promotional materials.-Executed corporate and social responsibility campaigns.-Collaborated with internal teams (marketing) and senior… Show more (The Asociación La Nacional de Ahorros y Préstamos is a financial institution in the Dominican Republic that focuses on providing checking and savings accounts, loans and residential mortgages to consumers). -Planned and executed communications plan within budget.-Developed media campaigns.-Prepared press releases and promotional materials.-Executed corporate and social responsibility campaigns.-Collaborated with internal teams (marketing) and senior management.-Organized PR events(press conferences) and served as the company spokesperson.-Managed PR issues. Show less

Santo Domingo, Dominican Republic

(Teleduca is a TV production company in the Dominican Republic)-Planned and Coordinated interviews.-Scheduled travels to different locations.-Equipment set up.-Ensure delivery of materials within the deadline.-Assisted in the video editing process.-Managed expenses reports.-Administrative duties as needed.